LG
Laura Golias
Dec 2, 2025
I’m not someone who normally writes reviews, but what happened to me at the Jimmy John’s on [insert location] deserves to be shared with the world.
I recently lost my brother, and the grief has been overwhelming. On one of the worst days, when I truly shouldn’t have been out in public, I walked into Jimmy John’s completely falling apart. I was crying, shaking, and honestly just trying to breathe.
Most people would have ignored me — or pretended not to notice.
But George, working behind the counter that day, didn’t look away.
He looked right at me and gently asked if I was okay. And it wasn’t the polite, automatic kind of question people ask when they hope you’ll say “I’m fine.” It was sincere. It was human. It was someone seeing me when I felt invisible.
When I told him I wasn’t okay, he didn’t judge, didn’t rush, didn’t brush me off. Instead, he softly asked if it would be alright for him to give me a hug. I said yes — because in that moment, I desperately needed that human connection.
He hugged me.
He prayed for me and my family.
He made me feel held, seen, and supported in a way I didn’t even realize I needed.
I walked into Jimmy John’s broken, but I walked out feeling just a little less alone. And sometimes, that tiny bit of comfort is everything.
The food was great, of course — but this review isn’t about sandwiches.
It’s about George, and the kind of compassion you can’t train into someone. Jimmy John’s, please recognize the incredible person you have working for you. He didn’t just serve a customer that day.
He helped carry a grieving woman through one of the hardest moments of her life.
And I will never forget him for that.