Dunkin'

3.7
640 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Uniontown, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3651 Massillon Rd, Uniontown, OH
44685, United States

Hours

Reviews

3.7
640 reviews
5 stars
297
4 stars
112
3 stars
66
2 stars
49
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of slow service and incorrect orders.

Coffee Consistency

Numerous reviews highlighted issues with coffee quality, describing it as weak, watered down, or undrinkable.

Food Quality

Many customers complained about cold or poorly prepared food items, including stale donuts and improperly made sandwiches.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual staff members for their excellent service and positive attitudes.
  • MW
    Matt Waite
    3 days ago
    1.0
    They really need to figure out how a dual lane drive-thru operates. If you're sitting in the second lane and they continue to take four cars in the left lane and never respond to the right line that will only drive away business. It has happened to me about five times and I will not be back. Thankfully they just put a 7 brew in!
  • JC
    Joisse Cagey
    Dec 21, 2025
    1.0
    The bagel was raw inside. We asked for another one, and it was also raw. The girl in charge had her hair loose and not properly secured, and she was very rude to us. When we asked for our money back, she tossed it on the table.
  • JH
    Jenna H
    Dec 21, 2025
    5.0
    The girl who handles drive-thru orders most often on night shift, Carla, is INCREDIBLE at her job! I live in Akron and work graveyard shift in Tallmadge. I made the commute to this Dunkin once because the 24-hour Dunkin in Akron was having a LOT of problems with their equipment and Carla was the team member who helped me. I have *never* stopped coming to this Dunkin since that because her service is just *chef's kiss*. She is upbeat, friendly, she was helpful when the menu changed for the season and I didn't know about new products. I absolutely love going here & interacting with her. 10/10 would promote this woman. If she isn't already a manager, she sure should be.
  • BB
    Beth
    Dec 15, 2025
    1.0
    I have a not so good experience most times that I stop, with an exception for the guy who works nights..he's great!! The rest of them, not so much. Luke warm milk water tasting coffee that you wait forever for!!
  • MP
    Maria Pizzino
    Dec 13, 2025
    1.0
    I have been to this Dunkin more times than I can count and have tried to give it the benefit of the doubt over and over again. This week was my final straw. I went twice and both times my coffee was completely undrinkable. I ordered a caramel iced coffee with normal cream and sugar, and it honestly tasted like they forgot to put the coffee in it. I’ve always experienced extremely inconsistent coffee from this location, but this was by far the worst week yet. I’m not sure what the issue is, but it’s beyond disappointing at this point. It’s unfortunate because I don’t want to go somewhere else for my coffee, but I’m done trying with this Dunkin. Spending my own money just to either completely fix my drink at home or throw it away is honestly sad.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Uniontown, OH?

Dunkin' in Uniontown, OH is open 24 hours a day, 7 days a week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.