Customers frequently reported long wait times, incorrect orders, and poor customer service from staff, often citing a lack of training and attentiveness.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with dirty tables and trash being common complaints.
Food Quality
Inconsistencies in food quality were noted, with some customers receiving cold or poorly prepared meals, while others praised specific items like cakes and blizzards.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and a lack of care for customer needs.
RR
Russ Redhead
Jan 5, 2026
5.0
New owners made a huge difference, food was great, dining room was clean, brought food to the table. Can't wait for the new bldg!
MS
Michael Schubert
Dec 15, 2025
5.0
Wish they had real ice cream
BB
Brian
Nov 14, 2025
1.0
Came in on Friday at 430pm. No tables were clean, garbage on floor, trash left in pews.
TM
Tim McAboy
Oct 26, 2025
3.0
The service and the food here are consistently great. This building could use an update.
GG
Glenn Goshe
Oct 13, 2025
1.0
Using my husbands account to write this. He went through the drive thru at 4:43pm on October 13th and ordered a meal and milkshake for me. When he got home, we both noticed how disgusting the milkshake tasted, like spoiled milk, it smelled terrible too, so I went back to DQ at 5:30pm with the milkshake and receipt to ask if I could exchange it for something else. The girl taking orders seemed nice, but then the heavy set lady with dark hair and I think she had blue eyes and must be the manager came up to the window and took my milkshake and smelled it and said “yeah honey, this smells like peanut butter” I literally go to Dairy Queen 2-3 times a month to get this exact milkshake and it’s never tasted spoiled. The manager said “I don’t know what you want me to do, I guess I can give you a small cone” I obviously didn’t want a small cone because the milkshake was $5, so I asked for a regular pb sundae and she rolled her eyes and took my receipt and milkshake and walked away and made me one. I ended up throwing the sundae away because I’m 99% sure she spit in it. I genuinely hope she finds a new job because she’s a terrible person that needs help.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Uniontown, OH?
Dairy Queen Grill & Chill is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.
Are there any special holiday hours at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, it operates from 10:00 AM to 4:00 PM, and on December 31, 2025, from 10:00 AM to 7:00 PM.
What types of food and treats can I expect at Dairy Queen Grill & Chill?
Does Dairy Queen Grill & Chill in Uniontown provide seating and accessibility options?
Yes, this location offers indoor seating, outdoor seating, booster seats, high chairs, restrooms, and is wheelchair accessible, making it family-friendly and good for kids.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, the Dairy Queen Grill & Chill location has a drive-thru for convenient service.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can order for pickup online via their official ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/44673/.
Where is Dairy Queen Grill & Chill located in Uniontown, Ohio?
It is located at 1840 Town Park Blvd Ste R, Uniontown, OH 44685-7799, USA.
What nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby, you can visit The Town Tavern Green for American dining and drinks, Confessional Coffee and Pastry for coffee and bakery treats, or Hyde Out Uniontown for Asian cuisine.
Are there other services or shops near Dairy Queen Grill & Chill for convenience?
Yes, nearby you will find Friends Nails LLC for beauty services, Brian Hoy insurance agency, Best Cuts hair salon, and several financial service providers like Fairway Independent Mortgage Corp. and Lucy Marie Staten.
Can I find fitness and wellness centers close to Dairy Queen Grill & Chill?
Yes, Pulse Barre and Fitness gym and LifeStyles gym/bar are located close by, offering opportunities for recreation before or after your visit.