Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Several customers noted poor customer service, including rude behavior from staff and lack of engagement during the ordering process.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items, such as melted blizzards and stale buns.
Cleanliness
Multiple reviews pointed out unsanitary conditions, including dirty dining areas and restrooms.
BM
Bliss Miller
Dec 3, 2025
1.0
If I could give zero stars I would. I come here every day to get my grandfather food. Not only does it take forever to get through the drive thru, but they forget something every other day. Not impressed.
BB
BUCKEYEMADE1985
Nov 26, 2025
3.0
Sad state of affairs. Could and should be saved.
DL
Dana Lamp
Sep 27, 2025
3.0
They did not have lids
KD
Kyle Bourne (The Big Dog)
Sep 5, 2025
4.0
In my opinion, Blizzards override long waits and poor service.
AP
Amber Pennington
Aug 6, 2025
1.0
Slowest service everytime I go. Sat there for 5+ minutes waiting for drinks and they was all standing there talking. While my drinks were sitting on the counter.