Dairy Queen Grill & Chill

3.5
383 reviews
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Business Details

801 N Water St, Uhrichsville, OH
44683-1457, United States
(740) 922-6023
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
801 N Water St, Uhrichsville, OH
44683-1457, United States

Hours

Reviews

3.5
383 reviews
5 stars
146
4 stars
73
3 stars
67
2 stars
35
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both drive-thru and in-store.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Several customers noted poor customer service and rude behavior from staff, contributing to a negative experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items.
  • DL
    Dana Lamp
    Sep 27, 2025
    3.0
    They did not have lids
  • KD
    Kyle Bourne (The Big Dog)
    Sep 5, 2025
    4.0
    In my opinion, Blizzards override long waits and poor service.
  • AP
    Amber Pennington
    Aug 6, 2025
    1.0
    Slowest service everytime I go. Sat there for 5+ minutes waiting for drinks and they was all standing there talking. While my drinks were sitting on the counter.
  • KE
    Korinne Estrada
    Jun 29, 2025
    1.0
    We had an issue on 6/14/25, so I called the manager on duty. She told me the store manager would contact me on Monday, June 16. I am still waiting for the phone call 15 days later. After no response, I called Customer Service on June 18. They said my problem would be given to the manager in Uhrichsville and asked me to email the photos from the incident. I immediately sent them and have still not received any form of communication.
  • TB
    Toby Barnes
    Jun 14, 2025
    2.0
    I went inside and picked up four blizzards. I waited patiently as they had a busy drive thru. When I got my blizzards they looked more like milkshakes and the product was dripping down the sides of the cups.The staff was more concerned about closing the store rather than providing quality service to their customers. The staff didn't provide lids for the blizzards and they ended up spilling all over the car, my smart watch and other items as they were all almost completely melted. By far the worse service I have ever received. I will not be going back to this particular location. If I wanted a milkshake instead of a blizzard I would have ordered one.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Uhrichsville, OH?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:00 PM.

Where is Dairy Queen Grill & Chill located?

It is located at 801 N Water St, Uhrichsville, OH 44683-1457, US.