Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.
Food Quality
While some customers enjoyed the food, many complained about cold items, overcooked sandwiches, and inconsistent quality.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
Positive Experiences
Despite the issues, there were numerous positive comments about friendly staff and good food on occasion.
BM
Bliss Miller
Dec 3, 2025
5.0
Amazing service and food every single time ❤️
HV
Hartley Vicki
Nov 18, 2025
1.0
I ordered a simple classic roast beef and fries. I did ask for American cheese instead of cheddar. Got the sandwich after 15 minutes ..no fries..finally after 10 minutes I got fries. Covered in salt so much I couldn't eat them.took them back and explained they were too salty. They said they'd make more..15 minutes later I got fries. The drive though customers were actually getting the better service. There were no people in the place but us..I was not thrilled with the sandwich, they smeared that sauce all over it..it dripped into the wrapper. It tasted terrible and I just left the fries there..to top it off. You cant pay with cash inside but you can if its the drive thru...are you kidding me...terrible
RB
R B
Oct 29, 2025
5.0
Good food. Best for lunch.
JC
John Critchfield
Oct 8, 2025
5.0
Great
JJ
Jackson
Sep 14, 2025
2.0
Stopped in to get some fresh Arbys, employees/Mgr in back complaining because they got 2 drive thru orders and 2 mobile orders same time?? It COMPLETLEY flustered them, they wanted to clear the screens before they would take my order.
I will go to Phila next time. This store needs to retrain mgmt or shut down
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