Panera Bread

3.8
635 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

8928 Darrow Rd, Twinsburg, OH
44087, United States
(330) 486-0600
https://www.panerabread.com/en-us/cafe/locations/oh/twinsburg/8928-darrow-rd
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Twinsburg is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
8928 Darrow Rd, Twinsburg, OH
44087, United States

Hours

Reviews

3.8
635 reviews
5 stars
272
4 stars
166
3 stars
76
2 stars
46
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews highlighted a decline in food quality, with complaints about portion sizes, missing ingredients, and unsatisfactory preparation.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyable dining experiences.

Pricing Concerns

Many reviews mentioned dissatisfaction with the pricing relative to portion sizes and food quality.
  • BC
    Bob Coleman
    Nov 9, 2025
    5.0
    Great salad and squash soup!!! Yummy!
  • HP
    Harin Patel
    Nov 8, 2025
    1.0
    This place is always short-staffed and takes a long time to prepare food. I ordered a sandwich and salad at 6pm, and the app showed a 6:30 pickup time, but I received it at 7:10, even though it was a rapid pickup. Seriously, how long does it take to make a sandwich and salad? The app indicated it was ready, but it never actually was. I asked a staff member about my order, and she said they were still working on it. After another 10 minutes, I asked again, and they started looking for it. I finally got my order after over an hour. Now, I go to Macedonia Panera Bread instead, even though I live in Twinsburg.
  • MR
    M Robinson
    Oct 23, 2025
    3.0
    The days of Panera Bread being an enjoyable dining experience are long gone. Look no further than the Twinsburg location of Panera. Visited during the dinner hour on a Sunday evening and I don't think there were more than three people working, with no one at the registers. The place was so dimly lit, I thought it might have been closed. Dirty dishes were not only stacked up at the trash receptacles, but also on tables. My tepid 'bowl' of soup seemed barely more than a quarter cup, while my sandwich wasn't warm and sloppily served up, to boot. Just sad all the way around. I won't be back.
  • JB
    J B-Jackson
    Oct 14, 2025
    4.0
    Yo go order
  • SS
    Sophia Smart
    Sep 9, 2025
    5.0
    Sometimes the Service is a little slow but they make up for it with kindness and great food.
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Frequently Asked Questions About Panera Bread

Does Panera Bread Twinsburg accept reservations?

No, Panera Bread Twinsburg does not accept reservations.

What are the opening hours of Panera Bread Twinsburg?

Panera Bread Twinsburg is open Monday to Friday from 6:30 AM to 9:00 PM, Saturday from 7:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.