Panera Bread

3.8
636 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

8928 Darrow Rd, Twinsburg, OH
44087, United States
(330) 486-0600
https://www.panerabread.com/en-us/cafe/locations/oh/twinsburg/8928-darrow-rd
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Twinsburg is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
8928 Darrow Rd, Twinsburg, OH
44087, United States

Hours

Reviews

3.8
636 reviews
5 stars
273
4 stars
167
3 stars
75
2 stars
46
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and staff shortages, leading to frustration.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, missing ingredients, and inconsistent quality.

Customer Experience

Several reviews highlighted poor customer service experiences, including rude staff and unresolved complaints.

Cleanliness

Multiple customers noted cleanliness issues, including dirty tables and unsanitary conditions.

Positive Feedback

Despite the negatives, some customers praised the food quality and friendly staff, indicating that experiences can vary.
  • EF
    Electronics Flip
    5 days ago
    5.0
    Wonderful people!
  • BC
    Bob Coleman
    Nov 9, 2025
    5.0
    Great salad and squash soup!!! Yummy!
  • HP
    Harin Patel
    Nov 8, 2025
    1.0
    This place is always short-staffed and takes a long time to prepare food. I ordered a sandwich and salad at 6pm, and the app showed a 6:30 pickup time, but I received it at 7:10, even though it was a rapid pickup. Seriously, how long does it take to make a sandwich and salad? The app indicated it was ready, but it never actually was. I asked a staff member about my order, and she said they were still working on it. After another 10 minutes, I asked again, and they started looking for it. I finally got my order after over an hour. Now, I go to Macedonia Panera Bread instead, even though I live in Twinsburg.
  • MR
    M Robinson
    Oct 23, 2025
    3.0
    The days of Panera Bread being an enjoyable dining experience are long gone. Look no further than the Twinsburg location of Panera. Visited during the dinner hour on a Sunday evening and I don't think there were more than three people working, with no one at the registers. The place was so dimly lit, I thought it might have been closed. Dirty dishes were not only stacked up at the trash receptacles, but also on tables. My tepid 'bowl' of soup seemed barely more than a quarter cup, while my sandwich wasn't warm and sloppily served up, to boot. Just sad all the way around. I won't be back.
  • JB
    J B-Jackson
    Oct 14, 2025
    4.0
    Yo go order
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Frequently Asked Questions About Panera Bread

Does Panera Bread Twinsburg accept reservations?

No, Panera Bread Twinsburg does not accept reservations.

What are the opening hours of Panera Bread Twinsburg?

Panera Bread Twinsburg is open Monday to Friday from 6:30 AM to 9:00 PM, Saturday from 7:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.