Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,367 reviews
5 stars
390
4 stars
248
3 stars
241
2 stars
143
1 star
345
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, particularly in the drive-thru, with some stating it took over 30 minutes to receive their orders.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and poor food assembly, leading to frustration among customers.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, contributing to an inconsistent customer experience.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Food Quality
While some customers praised the food as hot and fresh, others reported cold or poorly prepared items, indicating inconsistency in food quality.
- ESErica SmithersDec 29, 20251.0Waited my entire hour long lunch break in the drive through line and still had to drive away before I ever got my food. I literally spent 45 minutes sitting in line and still never paid or got anything. There’s being busy and then there’s just being incompetent.
- SPStephanie ParhamDec 22, 20255.0Although I’ve shared my experience with the manager, I definitely want to make it public! I’m impressed with the way this team works together to encourage each other during some of the busiest moments. I’ve witnessed calm voices, respectful language, and team support on numerous occasions. On one particular day, I remember observing an angry customer, a long drive-thru line, and a long line inside! Yet, there was one team member, who took the initiative to encourage the team by reminding them that they were getting closer to completing all of their orders. She then apologized to the angry customer, replaced the food item, and continued to encourage the team! Happy Holidays!
- KDKevin DemeterDec 13, 20255.0Good hot and over price
- TATaylor AllenDec 6, 20251.0Rude, forgot drinks so we had to ask for them, and kicked everyone out of the lobby the minute it closed. Have a big sign refusing to serve minors without someone over 25. Absolutely ridiculous and sad. Serving teens is just part of working a restaurant- coming from a fellow fast food employee. Mild inconvenience does not equal refusing to run a normal establishment. Total lack of decent service and competence. At least the food itself was decent, other than the way it wasn't wrapped right or assembled well, and the soda syrup being turned way down to save money.
- ABAustin BarileNov 25, 20251.0These people that work here are incompetent, completely. They give you a bag with a sticker that has your order on it and put the complete wrong food in the bag. They dont deserve minimum wage
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Twinsburg, OH?
McDonald's in Twinsburg is open from 6:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to midnight on Friday and Saturday, and 7:00 AM to 11:00 PM on Sunday.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to midnight on Friday and Saturday, and 7:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's Twinsburg?
Delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:30 PM on Friday and Saturday. On Sunday, delivery starts at 7:00 AM.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, this McDonald's provides curbside pickup and no-contact delivery services, ensuring safe and convenient options for customers.
What payment options does McDonald's in Twinsburg accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order online from McDonald's in Twinsburg?
You can order online via their delivery link at https://mcdonalds.order.online/business/-5579 or through their order link https://mcdonalds.smart.link/mjuu1ggdi, and also via their mobile apps on iOS and Android.
Is there free WiFi available at McDonald's Twinsburg?
Yes, McDonald's in Twinsburg offers free WiFi for customers.
What nearby restaurants are close to McDonald's Twinsburg for alternative dining options?
Nearby fast food options include Burger King and Dunkin'. Customers can choose these places if looking for variety before or after their visit to McDonald's.
Are there any nearby gas stations where I can refuel my car near McDonald's Twinsburg?
Yes, convenience stores and gas stations like ampm, Sheetz, bp, and MAPCO are nearby and convenient for refueling when visiting McDonald's.
What other service businesses are close by that I might visit alongside McDonald's?
Nearby businesses include Jasmine Beauty Center for skin care and beauty services, Twinsburg Self Storage for storage needs, and KeyBank for financial services.