Brand Certified
McDonald's
3.1(1378 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2533 Aurora Rd, Twinsburg, OH
44087, United States
Certified by McDonald's • Mar 01, 2026
(330) 425-3011
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,378 reviews
5 stars
394
4 stars
250
3 stars
241
2 stars
143
1 star
350
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and poor food assembly, leading to frustration among customers.
Staff Attitude
Feedback indicated a mix of positive and negative staff interactions, with some employees praised for their friendliness while others were described as rude or indifferent.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Food Quality
While some customers enjoyed fresh and hot food, many others reported receiving cold or poorly prepared items.
- PPpaigeFeb 26, 20261.0Absolutely horrendous. Took about five minutes for them to answer the speaker once I pulled up to the drive-through. When I got to the window, the boy did not greet us or say anything for that matter.
- NHNick HFeb 26, 20261.0I don’t understand everytime I come to this specific McDonald’s it’s always so SLOW. I could understand if I was waiting for fresh food or even if it was busy…
- RSRicky slickyFeb 15, 20265.0Ordered 2 steak, egg cheese mcmuffins on the app. Told Molly the (morning manager) that yesterday I ordered the same thing, and one of the steak mcmuffins was actually sausage. She immediately fixed the problem by giving me a free Steak, egg and cheese mcmuffin to correct the error They made yesterday. this morning. Crew is the best morning crew. I have seen and experienced in a long time. I also want to give my compliments to Nisha. (The cook) very nice. All these employees are very nice. They greet me with a smile. They should all get recognized for their customer service.
- LDLeslie DemchakJan 31, 20265.0I DoorDash here almost every day and every day I have to wait more than 10 minutes for a lousy order not one employee greet you when you’re walking in the door or even coming up to the counter not even the manager they just look at you!! Sad store and poor service people are more worried about being on their phones than taking care of customers and their orders!! The manager doesn’t even say anything to these people for being on their phones when it’s busy I hate coming to this store for DoorDash worst store ever!!!
- RFRas-Tia FannJan 31, 20261.0OK. So randomly they closed for maintenance. I placed an order ONLINE well before they even closed. I pulled in to the drive thru for my order and they refused to give it to me. I sat in the drive thru for 15 mins and no one even said that they were closed. Might I add..it wasn't even 10 pm which it states on their sign they were closing!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Twinsburg, OH?
McDonald's in Twinsburg is open from 6:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to midnight on Friday and Saturday, and 7:00 AM to 11:00 PM on Sunday.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to midnight on Friday and Saturday, and 7:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's Twinsburg?
Delivery is available from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:30 PM on Friday and Saturday. On Sunday, delivery starts at 7:00 AM.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, this McDonald's provides curbside pickup and no-contact delivery services, ensuring safe and convenient options for customers.
What payment options does McDonald's in Twinsburg accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order online from McDonald's in Twinsburg?
You can order online via their delivery link at https://mcdonalds.order.online/business/-5579 or through their order link https://mcdonalds.smart.link/mjuu1ggdi, and also via their mobile apps on iOS and Android.
Is there free WiFi available at McDonald's Twinsburg?
Yes, McDonald's in Twinsburg offers free WiFi for customers.
What nearby restaurants are close to McDonald's Twinsburg for alternative dining options?
Nearby fast food options include Burger King and Dunkin'. Customers can choose these places if looking for variety before or after their visit to McDonald's.
Are there any nearby gas stations where I can refuel my car near McDonald's Twinsburg?
Yes, convenience stores and gas stations like ampm, Sheetz, bp, and MAPCO are nearby and convenient for refueling when visiting McDonald's.
What other service businesses are close by that I might visit alongside McDonald's?
Nearby businesses include Jasmine Beauty Center for skin care and beauty services, Twinsburg Self Storage for storage needs, and KeyBank for financial services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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