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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(532 reviews)

Business Details

2561 E Aurora Rd, Twinsburg, OH
44087, United States
(330) 548-5049
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Twinsburg, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2561 E Aurora Rd, Twinsburg, OH
44087, United States

Hours

Reviews

3.6
532 reviews
5 stars
238
4 stars
89
3 stars
51
2 stars
40
1 star
114

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including wrong drinks and missing items.

Service Speed

Customers consistently mentioned long wait times in both drive-thru and in-store, often exceeding 15 minutes.

Staff Attitude

Feedback highlighted a mix of friendly and rude service, with some customers experiencing unprofessional behavior from staff.

Product Quality

Several reviews noted inconsistencies in food and drink quality, including stale donuts and poorly made beverages.

Cleanliness

There were complaints about dirty tables and unsanitary conditions in the store.
  • MW
    Michael Wagner
    Feb 20, 2026
    3.0
    It’s ok
  • MM
    mishael
    Feb 16, 2026
    2.0
    The drinks here used to be okay, not always consistent but decent enough for me to keep coming back. However I feel like this location has gotten worse over time, almost every time I’d order a drink and ask for oat milk i’d be given whole milk, and 90% of the time the drink tastes like creek water. The service is also not the best, although I don’t expect much from a fast food joint. My main issue is just how inconsistent the drinks are, how often my order comes out wrong and undrinkable due to the bad taste. Was trying to give them more chances but I think I will stop ordering drinks from this location from now on.
  • ER
    Emarri Renee'
    Feb 6, 2026
    1.0
    This is absolutely absurd! I went here once and i asked for two caramel frozen coffees, but they gave me two frozen coffees with chocolate syrup… The second time I went, i thought “let me give them another chance”, but no! The messed up again! Except, when i asked for two caramel frozen coffees, they forgot i even asked for them, and they gave me only one frozen coffee and on with the same chocolate syrup. Tasting chocolate syrup when i didnt even ask for it put a frown on my face this morning! 😡
  • DW
    da Wrong1
    Jan 30, 2026
    1.0
    No one in line, I order a hot tea and they tell me to pull around out front. I’m waiting over 10 minutes and had to pull around to the window to ask for my money back
  • GG
    gina
    Jan 29, 2026
    2.0
    people at the window are rude

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Twinsburg, OH?

Dunkin' in Twinsburg, OH is open Monday to Friday from 5:00 AM to 9:00 PM, and Saturday to Sunday from 6:00 AM to 9:00 PM.

Does Dunkin' Twinsburg offer delivery and curbside pickup?

Yes, Dunkin' Twinsburg offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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