Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.3
1,073 reviews
5 stars
611
4 stars
280
3 stars
90
2 stars
38
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during lunch hours, with long wait times in both the drive-thru and dining area.
Food Quality
While many customers praised the freshness and taste of the food, there were complaints about incorrect orders and cold items.
Customer Service
The staff received mixed reviews; while some customers highlighted friendly and helpful service, others reported rudeness and lack of attention.
Cleanliness
The dining area was generally noted as clean, contributing positively to the overall experience.
Pricing Issues
Several customers expressed concerns about pricing discrepancies and lack of transparency regarding charges.
CW
Curtis Watson
Feb 26, 2026
1.0
I waited 20 minutes for a simple cheeseburger meal and was given cold fries, there was no sense of urgency during lunch time at all!
SK
Steven Kormane
Feb 17, 2026
5.0
Hard to explain, the Twinsburg grill n chill keeps standards high! Really good service, amazing fast food... and FRESH! Will definitely use as a quick on the go lunch stop again, passing several restaurants and fast food joints just to get here!
DL
Danielle Lauer
Jan 27, 2026
5.0
Love grill and chill
SS
Simply Unique2u (SoUnik2u)
Jan 27, 2026
5.0
I love grill n chill
Try the fish sandwich with onion rings💯🤤
What are the operating hours of Dairy Queen Grill & Chill in Twinsburg, OH?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Is the Dairy Queen Grill & Chill in Twinsburg family-friendly and accessible?
Yes, it is family-friendly, welcomes children, offers high chairs, is wheelchair accessible, and has restrooms.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Twinsburg has a drive-thru available.
Can I order food for pickup online from this Dairy Queen location?
Yes, you can order pickup online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44649/.
Are there seating options available at this Dairy Queen?
Yes, there is both indoor seating and outdoor seating available at this location.
Is there an app with exclusive deals for Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals.
What nearby restaurants can I visit before or after enjoying Dairy Queen?
Nearby restaurants include Pizza Hut, Chipotle Mexican Grill, Arby's, Taco Bell, Panera Bread, Panini's Bar & Grill, and Brewsters, providing a variety of dining options.
What nearby amenities could be convenient when visiting Dairy Queen Grill & Chill?
Nearby amenities include Fifth Third Bank and Huntington National Bank for financial needs, as well as the United States Postal Service for mailing services, all located within close proximity.
Is Dairy Queen Grill & Chill located near any shopping centers or community services?
Yes, it is near Twinsburg Town Center for shopping and Beats for a Cure, a charity organization, for community involvement.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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