Customers frequently reported slow service, especially during peak hours, leading to long wait times in the drive-thru.
Food Quality
While many customers praised the freshness and taste of the food, there were several complaints about incorrect orders and food being served cold.
Staff Friendliness
The staff received consistent positive feedback for being friendly and accommodating, contributing to a pleasant dining experience.
Cleanliness
The dining area was often noted as clean and well-maintained, enhancing the overall customer experience.
Pricing Issues
Some customers expressed concerns about pricing discrepancies and felt that the costs were higher than expected for the value received.
BD
Bob Davet
6 days ago
5.0
Just stopped in to get an ice cream cake.
BM
Bob Moran
Oct 31, 2025
5.0
Always a friendly staff, the food is good and quick. You couldn't ask for more
NK
Nicholas Kemper
Oct 24, 2025
2.0
Holy slow! Like only car in the drive thru and they pulled me forward and had to wait. Thought it was a one off, but no. Every time I go here they never seem to have anything and I am waiting in the drive thru forever.
What are the operating hours of Dairy Queen Grill & Chill in Twinsburg, OH?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Is the Dairy Queen Grill & Chill in Twinsburg family-friendly and accessible?
Yes, it is family-friendly, welcomes children, offers high chairs, is wheelchair accessible, and has restrooms.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Twinsburg has a drive-thru available.
Can I order food for pickup online from this Dairy Queen location?
Yes, you can order pickup online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44649/.
Are there seating options available at this Dairy Queen?
Yes, there is both indoor seating and outdoor seating available at this location.
Is there an app with exclusive deals for Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals.
What nearby restaurants can I visit before or after enjoying Dairy Queen?
Nearby restaurants include Pizza Hut, Chipotle Mexican Grill, Arby's, Taco Bell, Panera Bread, Panini's Bar & Grill, and Brewsters, providing a variety of dining options.
What nearby amenities could be convenient when visiting Dairy Queen Grill & Chill?
Nearby amenities include Fifth Third Bank and Huntington National Bank for financial needs, as well as the United States Postal Service for mailing services, all located within close proximity.
Is Dairy Queen Grill & Chill located near any shopping centers or community services?
Yes, it is near Twinsburg Town Center for shopping and Beats for a Cure, a charity organization, for community involvement.