Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.3
1,067 reviews
5 stars
606
4 stars
280
3 stars
90
2 stars
38
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with long wait times in the drive-thru.
Food Quality
The food quality received mixed reviews; while many praised the freshness and taste, there were complaints about incorrect orders and cold food.
Customer Service
The staff was often described as friendly and helpful, although there were instances of poor service and rudeness reported.
Cleanliness
The dining area was generally noted as clean, contributing positively to the overall experience.
Pricing Issues
Some customers expressed concerns about pricing discrepancies and lack of transparency in the billing process.
- LGLauren GoodwinDec 14, 20254.0Good
- BDBob DavetNov 18, 20255.0Just stopped in to get an ice cream cake.
- BMBob MoranOct 31, 20255.0Always a friendly staff, the food is good and quick. You couldn't ask for more
- NKNicholas KemperOct 24, 20252.0Holy slow! Like only car in the drive thru and they pulled me forward and had to wait. Thought it was a one off, but no. Every time I go here they never seem to have anything and I am waiting in the drive thru forever.
- ENElizabeth NovotnyOct 24, 20255.0Excellent food… excellent service!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQ Cakes.
What are the operating hours of Dairy Queen Grill & Chill in Twinsburg, OH?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Is the Dairy Queen Grill & Chill in Twinsburg family-friendly and accessible?
Yes, it is family-friendly, welcomes children, offers high chairs, is wheelchair accessible, and has restrooms.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Twinsburg has a drive-thru available.
Can I order food for pickup online from this Dairy Queen location?
Yes, you can order pickup online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44649/.
Are there seating options available at this Dairy Queen?
Yes, there is both indoor seating and outdoor seating available at this location.
Is there an app with exclusive deals for Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals.
What nearby restaurants can I visit before or after enjoying Dairy Queen?
Nearby restaurants include Pizza Hut, Chipotle Mexican Grill, Arby's, Taco Bell, Panera Bread, Panini's Bar & Grill, and Brewsters, providing a variety of dining options.
What nearby amenities could be convenient when visiting Dairy Queen Grill & Chill?
Nearby amenities include Fifth Third Bank and Huntington National Bank for financial needs, as well as the United States Postal Service for mailing services, all located within close proximity.
Is Dairy Queen Grill & Chill located near any shopping centers or community services?
Yes, it is near Twinsburg Town Center for shopping and Beats for a Cure, a charity organization, for community involvement.