Chipotle Mexican Grill

3.7
918 reviews
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About

Mexican Restaurant
Chipotle Twinsburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2640 Creekside Dr, Twinsburg, OH
44087, United States

Hours

Reviews

3.7
918 reviews
5 stars
426
4 stars
201
3 stars
69
2 stars
53
1 star
169

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including greasy items, missing ingredients, and unsanitary conditions.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, inaccurate orders, and slow service.

Online Ordering Problems

A significant number of customers experienced issues with online orders, often receiving incomplete or incorrect items.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including messy prep areas and unsanitary food handling.

Inconsistent Portions

Customers frequently noted inconsistent portion sizes, often feeling shortchanged compared to other locations.
  • TG
    Tyrone Gousby
    5 days ago
    2.0
    This location always run out of ingredients out of fajitas veggies and brown rice at 6:45pm sad.
  • BD
    Ben Dover
    Nov 1, 2025
    3.0
    Had a real good burrito 🌯 the chicken wasn't fatty this time but the chips I won't order no more, the last 3x either burnt, stale or way too much salt.
  • SL
    Stephen Lupe
    Oct 30, 2025
    1.0
    Oh my God it’s so terrible half the time they don’t even add the ingredients that you request into your food. The other half the time they just to add the food to the bag. Every once in a while, corporate shows up and they pull their act together, but then it sucks again.
  • BB
    banaresn
    Oct 30, 2025
    1.0
    Ts chicken hella greasy and nasty
  • PP
    Pearlie
    Oct 28, 2025
    1.0
    This place is the worse ,I ordered my phone online cause it is always hectic around lunch time ,I get my burrito and it has nothing that I requested on is just big fat nasty chunks of fat pink steak no cheese no sour cream just rice meat beans what a waste of money I pitched the junk in the garbage people go to federales they are soooo much better this place sucks

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Twinsburg serve?

Chipotle Twinsburg offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill in Twinsburg?

Chipotle Twinsburg is open daily from 10:45 AM to 11:00 PM.