Business Details
About
Mexican Restaurant
Chipotle Twinsburg is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
927 reviews
5 stars
430
4 stars
202
3 stars
69
2 stars
55
1 star
171
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty dining areas and food prep areas.
Service Quality
Service was frequently described as poor, with rude staff and inconsistent order accuracy.
Food Quality
Customers expressed dissatisfaction with food quality, including small portions, stale chips, and issues with freshness.
Ingredient Availability
Many reviews noted that the location often runs out of key ingredients, impacting customer satisfaction.
Online Ordering Issues
Numerous complaints about online orders being incorrect or incomplete, leading to frustration among customers.
- JPJaiden Proctor6 days ago5.0Staff was friendly, good portions, quick service, food was hot and delicious.
- JAJustin AdieJan 4, 20262.0I ordered two steak bowls from here and asked for 2 cups of extra steak for each one, in both bowls it looks like they just scraped the meet from one half of the bowls and put them in the cups :/ If it was just one bowl I would think maybe they just scooped it weird but is was like half full on both!
- NINeal Hurst IVDec 27, 20251.0Place is straight up dirty, I get you can be busy and it can be a lot but I’m watching one of the male employees pick things up off the ground with gloves then he wipes those gloves on his apron then uses them on the food??? Better management is needed place is loaded with flies in December!! I had asked for extra chicken the lady members pan was low she skimps me I let it pass and watch the gentleman behind me get more chicken with one scoop and he doesn’t get the extra charge, I just walked out there’s better ran chipotles
- SPStephanie ParhamDec 22, 20255.0Today, my visit to Chipotle was to consult with Miranda about their great customer service. She provided some insight into the areas of customer service that are crucial. Thank you for your kindness!
- RNRonald NovakDec 20, 20255.0One of the best Chipotle locations around. The workers are friendly and listen to your needs. They keep the place clean and food well stocked. Thank you for that. I’ll be back to this location always. Keep up the great work!!!!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Twinsburg serve?
Chipotle Twinsburg offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Twinsburg?
Chipotle Twinsburg is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Twinsburg offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Can I order Chipotle online or through an app?
Yes, you can order online via https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill Twinsburg?
Chipotle accepts credit cards and offers gift cards for payment.
How can I contact Chipotle Mexican Grill in Twinsburg?
You can call them at +1 330-405-0772 or email at oh.2027.Twinsburg@chipotle.com.
Is Chipotle in Twinsburg inclusive and welcoming to all communities?
Yes, this location welcomes LGBTQ customers.
What nearby establishments can I visit alongside Chipotle Mexican Grill in Twinsburg?
Nearby you can find banks like Fifth Third Bank, childcare centers like Kiddie Academy of Twinsburg, and other eateries such as Arby's, Dairy Queen, Pizza Hut, Panera Bread, and Taco Bell.
Are there any nearby educational institutions close to Chipotle Twinsburg?
Yes, nearby educational institutions include Kent State Geauga - Twinsburg Center and A Kid Again school.
What local services are available near Chipotle Twinsburg for visitors needing professional help?
Nearby you can find real estate agents like Jeremy Fennell, EXP Realty, legal service from The London Law Firm, marketing assistance from Wilson Universal Business Solutions, and employment agency Champion Personnel System.