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Brand Certified

Arby's

4.1
(589 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2670 Creekside Dr, Twinsburg, OH
44087, United States

Hours

Reviews

4.1
589 reviews
5 stars
302
4 stars
161
3 stars
74
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, noting positive interactions and quick service.

Food Quality

While some customers enjoyed the food, others reported issues with cold or poorly prepared items, indicating inconsistency in food quality.

Cleanliness

The restaurant was frequently described as clean, although some reviews mentioned dirty tables and unsanitary conditions in the bathrooms.

Operational Issues

Several customers expressed frustration with long wait times, incorrect orders, and inconsistent hours of operation, often citing understaffing as a contributing factor.
  • NN
    nightsky03
    Feb 21, 2026
    5.0
    Fast food place. Twinsburg has a number and this is sort of hidden behind the Chipotle and dairy queen. I have had very fast service when I have dinner in. The staff is very friendly. I was there one day someone was training. The others were really supportive and helpful for the new team member. They have dr. Pepper and diet Dr. Pepper on fountain I rarely can't find the diet version. Just me problems.
  • JR
    James Rayburn
    Dec 1, 2025
    1.0
    Needed a microscope to find my chicken strips they were so small.
  • AC
    Adrienne Carter
    Nov 14, 2025
    5.0
    Quick service and my order was correct.
  • DC
    D C
    Oct 19, 2025
    5.0
    Just went up there to get a few gyros. A young man was at the window. And I asked him to hook me up with sauce, he was very respectful and gave me this, shout out to him. Great service
  • TG
    Trevon Gibbs
    Oct 2, 2025
    5.0
    Good sandwiches

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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