The girl taking the orders in the drive-through was very pleasant and friendly however, the blond teen girl who completed the transaction was very rude And her customer service was horrible. FYI, when someone says thank you it’s courteous to say you’re welcome or say anything but rolling your eyes is uncalled for.. You could tell she definitely didn’t want to be there but do better!!
AS
Ayden Smith
Apr 1, 2026
2.0
Drive thru man refused my app coupon. I went inside and was told what he did was wrong and he was trying to move the line quicker.
TB
Todd Ball
Apr 1, 2026
1.0
Ordered 2 seven dollar chicken meals at drive thru. Gave me my 2 sundaes then said pull up and we will bring food out. 4 vehicles behind me received their food orders before me. Waved employee down outside. They gave my food to someone else. Took 25 minutes to get food. These new employees are clueless.
JO
Justin Owen
Mar 23, 2026
2.0
Slightly disappointed, whenever I can I go to dairy Queen grill and chill they have the best burgers and fries. But unfortunately my recent visit was a slight let down. Food took forever to get order was slightly wrong but yet it was corrected. Disappointment was more in the senior staff. They seem to have quite a few new people that particular day .The manager seem to have his hands full and and dealing with frivolous complaints instead of people being understanding. The senior staff instead of helping out and coaching the newer employees, they spent more time hiding in a corner and when they came out of the corner to look like they were busy when they really weren't. Watching the new people struggle and customers become irritated with the new people unnecessarily. A plus to the manager for trying and remaining calm with a smile. An F for the senior staff for not stepping up.
What are the operating hours of Dairy Queen Grill & Chill in Twinsburg, OH?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Is the Dairy Queen Grill & Chill in Twinsburg family-friendly and accessible?
Yes, it is family-friendly, welcomes children, offers high chairs, is wheelchair accessible, and has restrooms.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill in Twinsburg has a drive-thru available.
Can I order food for pickup online from this Dairy Queen location?
Yes, you can order pickup online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44649/.
Are there seating options available at this Dairy Queen?
Yes, there is both indoor seating and outdoor seating available at this location.
Is there an app with exclusive deals for Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals.
What nearby restaurants can I visit before or after enjoying Dairy Queen?
Nearby restaurants include Pizza Hut, Chipotle Mexican Grill, Arby's, Taco Bell, Panera Bread, Panini's Bar & Grill, and Brewsters, providing a variety of dining options.
What nearby amenities could be convenient when visiting Dairy Queen Grill & Chill?
Nearby amenities include Fifth Third Bank and Huntington National Bank for financial needs, as well as the United States Postal Service for mailing services, all located within close proximity.
Is Dairy Queen Grill & Chill located near any shopping centers or community services?
Yes, it is near Twinsburg Town Center for shopping and Beats for a Cure, a charity organization, for community involvement.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: