Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,128 reviews
5 stars
290
4 stars
236
3 stars
213
2 stars
119
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times in both drive-thru and dining areas, often with no acknowledgment from staff.
Order Accuracy
Many reviews highlighted consistent issues with incorrect orders, including missing items and wrong food being served.
Staff Behavior
Several customers noted rude and unprofessional behavior from staff, including lack of communication and dismissive attitudes.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in both the dining area and food preparation areas.
Food Quality
While some customers enjoyed their meals, many reported cold, stale, or poorly prepared food, with specific complaints about fries and sandwiches.
- LSlucas hill sopherNov 5, 20251.0Extremely dirty inside. Dust all over everything, mold in the pop machine, lobby looked like it hadn’t been cleaned in days. Cashier fingered the fries with no gloves on, after wiping her nose with her hand. Will not be back to this location
- TKTimothy M KuntzOct 22, 20251.0Got where I was going with only half my order! Sure did pay for all of it though. Thanks guys!👍
- LLLEESep 22, 20251.0THE WORST FAST FOOD EXPERIENCE!! Employees screaming and yelling at each other for over 15 minutes. Shouting profanity and threats. Employees crying, absolutely insane. This was Saturday evening, 9/20/25. I have video!! BTW- why is your dining room temperature set at 60 degrees??
- MSMatt StephensSep 21, 20251.0Straight up BS. "Wait one second". 5 minutes later and nothing. When you do get food, it's terrible and you will always be missing something.
- SLSarah LoceySep 16, 20252.0Waited 5 mins at the order kiosk in drive thru for someone to take my order. Came to quick change my child and grab a fry. NO BABY CHANGING STATION.
Frequently Asked Questions About Wendy's
Is Troy+I-75 (Archer Dr) Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Troy, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Troy, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 552-2459.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Troy+I-75 (Archer Dr) Wendy’s serve breakfast?
Yes, this Wendy’s location in Troy, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Archer Drive in Troy, OH?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
How can I order Wendy's food from the Troy, OH location?
You can order using the Wendy's mobile app or online at order.wendys.com by selecting the Troy location.
What payment options are accepted at Wendy's on Archer Drive?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's have a drive-thru and offer dine-in services?
Yes, this location provides both drive-thru and dine-in options.
Is there a way to provide feedback or contact the Wendy's location directly?
You can contact the location at (937) 552-2459 or provide feedback through the Wendy's Contact page or Customer Satisfaction Survey online.
Are there any nearby gas stations if I need to fuel up before visiting Wendy's?
Yes, there are several nearby gas stations including BP, Big Mike's Gas N Go, bp America, The R.W. Earhart Company, Shell, and Truenorth Energy ATM.
What nearby hotels can I stay at if I am visiting the Wendy's on Archer Drive?
Nearby hotels include Budget Inn, Super 8, Econo Lodge, Royal Inn, Motel 6, and Quality Inn.
Are there other dining options near Wendy's on Archer Drive?
Yes, nearby restaurants include Waffle House, Lincoln Square Restaurant, Subway, Hot Head Burritos, and Boston Stoker Coffee Co.
Is delivery available at this Wendy's location and how can I check if I can get Wendy's delivered to me?
Delivery is available where offered. To check availability, use the Wendy's app or visit order.wendys.com and enter your delivery address.