Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,131 reviews
5 stars
291
4 stars
236
3 stars
213
2 stars
120
1 star
271
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times in both the drive-thru and inside the restaurant, often without acknowledgment from staff.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty facilities and staff not following hygiene protocols, such as not wearing gloves while handling food.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
While some customers enjoyed their meals, many reported that the food was often cold, stale, or poorly prepared.
- JSJacob SnowDec 27, 20251.0Went to this restaurant last night on an online order. The restaurant closes at 12 and I’ve made my order around 11:30 and showed up around 1140. Whoever the single person working the restaurant was shut everything down And was nowhere to be found. The doors to the lobby were locked, and the drive-through said that they were closed. I wasn’t able to get my order, but the worker had to have marked my Order as picked up at 11:44. They literally stole my money. I will never make an order through here again.
- KBKen BassellDec 21, 20252.080% of the time I get home and my order is wrong.
- MTMike TNov 21, 20251.0Extremely dirty.
- LSlucas hill sopherNov 5, 20251.0Extremely dirty inside. Dust all over everything, mold in the pop machine, lobby looked like it hadn’t been cleaned in days. Cashier fingered the fries with no gloves on, after wiping her nose with her hand. Will not be back to this location
- LLLEESep 22, 20251.0THE WORST FAST FOOD EXPERIENCE!! Employees screaming and yelling at each other for over 15 minutes. Shouting profanity and threats. Employees crying, absolutely insane. This was Saturday evening, 9/20/25. I have video!! BTW- why is your dining room temperature set at 60 degrees??
Frequently Asked Questions About Wendy's
Is Troy+I-75 (Archer Dr) Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Archer Drive in Troy, OH?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
How can I order Wendy's food from the Troy, OH location?
You can order using the Wendy's mobile app or online at order.wendys.com by selecting the Troy location.
What payment options are accepted at Wendy's on Archer Drive?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's have a drive-thru and offer dine-in services?
Yes, this location provides both drive-thru and dine-in options.
Is there a way to provide feedback or contact the Wendy's location directly?
You can contact the location at (937) 552-2459 or provide feedback through the Wendy's Contact page or Customer Satisfaction Survey online.
Are there any nearby gas stations if I need to fuel up before visiting Wendy's?
Yes, there are several nearby gas stations including BP, Big Mike's Gas N Go, bp America, The R.W. Earhart Company, Shell, and Truenorth Energy ATM.
What nearby hotels can I stay at if I am visiting the Wendy's on Archer Drive?
Nearby hotels include Budget Inn, Super 8, Econo Lodge, Royal Inn, Motel 6, and Quality Inn.
Are there other dining options near Wendy's on Archer Drive?
Yes, nearby restaurants include Waffle House, Lincoln Square Restaurant, Subway, Hot Head Burritos, and Boston Stoker Coffee Co.
Is delivery available at this Wendy's location and how can I check if I can get Wendy's delivered to me?
Delivery is available where offered. To check availability, use the Wendy's app or visit order.wendys.com and enter your delivery address.