Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of poor customer service and long wait times.
Food Quality
A significant number of reviews highlighted issues with food being cold, old, or incorrectly prepared, leading to dissatisfaction.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, or items not being prepared as requested.
KN
Kylar Nimble
5 days ago
1.0
Were rude for no reason. Food was wrong cold and terrible. What did I do to you guys????
HU
Hayden Ullery
Feb 23, 2026
1.0
workers are very disrespectful and unprofessional, all but 1. food is always cold. terrible
CS
Christina Satterfield
Feb 15, 2026
1.0
Drive thru order, employee kept talking over me seemed very impatient, we were the only customer in line or at the restaurant at all. Said ZER0 words at the pickup window, not hello, the total, thank you, have a good night... absolutely nothing. Seemed annoyed a customer was there to take care of that took him away from social time with his co-workers. I will never return.
CJ
Cody Jones
Feb 9, 2026
5.0
This is one of the best Wendy's ever in Troy Ohio the Wendy's in Wapakoneta Ohio sucks and we love Troy Ohio Wendy's
DA
Darrell Alderman
Feb 4, 2026
1.0
Food is gross,overpriced and place is filthy zero stars need torn down replaced
What are the drive-through hours at Wendy's in Troy, OH?
The drive-through at Wendy's in Troy, OH is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's in Troy offers dine-in, drive-thru, delivery where available, and takeout services.
Where can I find Wendy's menu and pricing information?
Menu pricing and details can be viewed at https://order.wendys.com or via the Wendy's mobile app after selecting the Troy location.
Does Wendy's in Troy serve breakfast?
Yes, this location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Troy?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's in Troy for questions or feedback?
You can call (937) 552-2430, reach out via their Contact page online, or call 888-624-8140 for customer care. Feedback can also be submitted through the Wendy's Customer Satisfaction Survey.
Is Wendy's in Troy currently hiring?
To check for job openings at this Wendy's location, please visit the Wendy's Careers page and search for positions in Troy, OH.
How can customers visiting Wendy's in Troy access nearby ATMs?
Customers can find nearby ATMs at RockItCoin Bitcoin ATM, ATM Coiners Bitcoin ATM, LibertyX Bitcoin ATM, and US Bank ATMs close to Wendy's on W Main Street.
Are there other restaurants near Wendy's in Troy that customers might consider?
Yes, nearby restaurants include La Fiesta Mexican Restaurant, Viva La Fiesta, Arby's, and Domino's Pizza, providing a variety of dining options around Wendy's location.
What nearby services are available around Wendy's in Troy for convenience and automotive needs?
Nearby services include Marathon Gas station, Dale's Troy Auto Service, Valvoline Instant Oil Change, and Auto Lube of Troy for gas and automotive repairs.
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