Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
876 reviews
5 stars
275
4 stars
208
3 stars
151
2 stars
68
1 star
174
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, old, or poorly prepared food, with frequent complaints about incorrect orders.
Service Issues
Numerous reviews highlighted slow service, rude staff, and frequent mistakes with orders, leading to customer frustration.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and bathrooms.
Inconsistent Experience
While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in quality.
Management Concerns
Several reviews pointed to poor management practices, including understaffing and lack of proper training for employees.
- MEMICHAEL ELEYETNov 15, 20251.0I say snicker doodle frosty she says bacon double stack repeated 4 times and she still says bacon double stacks where do the sound alike at
- TSTyler SingelynNov 13, 20255.0we came at around 11:30pm and the food was incredibly fresh and we received our (pretty large) order very quickly
- VAVess AshworthNov 12, 20255.0I don't know what kind of chaos was going on in there tonight but dang that was a good burger. Easily best Wendy's burger I've ever had.
- LGLori GottemoellerNov 10, 20251.0I ordered a large chilli, and got home & the cup or bowl wasn’t even 1/2 full. What happened to the rest? Very disappointed ☹️
- AHAngela HenningerNov 2, 20251.0This Wendy's can't listen an since I run a restaurant I know how it is sometimes but I literally asked for fresh fries got old fries and a frozen 1 asked for no cheese and onions got both please do better
Frequently Asked Questions About Wendy's
Is Troy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Troy, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Troy, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (937) 552-2430.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Troy Wendy’s serve breakfast?
Yes, this Wendy’s location in Troy, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Troy, OH?
The drive-through at Wendy's in Troy, OH is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's in Troy offers dine-in, drive-thru, delivery where available, and takeout services.
Where can I find Wendy's menu and pricing information?
Menu pricing and details can be viewed at https://order.wendys.com or via the Wendy's mobile app after selecting the Troy location.
Does Wendy's in Troy serve breakfast?
Yes, this location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Troy?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's in Troy for questions or feedback?
You can call (937) 552-2430, reach out via their Contact page online, or call 888-624-8140 for customer care. Feedback can also be submitted through the Wendy's Customer Satisfaction Survey.
Is Wendy's in Troy currently hiring?
To check for job openings at this Wendy's location, please visit the Wendy's Careers page and search for positions in Troy, OH.
How can customers visiting Wendy's in Troy access nearby ATMs?
Customers can find nearby ATMs at RockItCoin Bitcoin ATM, ATM Coiners Bitcoin ATM, LibertyX Bitcoin ATM, and US Bank ATMs close to Wendy's on W Main Street.
Are there other restaurants near Wendy's in Troy that customers might consider?
Yes, nearby restaurants include La Fiesta Mexican Restaurant, Viva La Fiesta, Arby's, and Domino's Pizza, providing a variety of dining options around Wendy's location.
What nearby services are available around Wendy's in Troy for convenience and automotive needs?
Nearby services include Marathon Gas station, Dale's Troy Auto Service, Valvoline Instant Oil Change, and Auto Lube of Troy for gas and automotive repairs.