Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported frequent issues with incorrect orders, missing items, and wrong modifications.
Food Quality
Numerous reviews highlighted problems with food being cold, old, or poorly prepared, leading to dissatisfaction.
Service Speed
Customers consistently mentioned slow service times, particularly in the drive-thru, with some waiting excessively for their orders.
Cleanliness
Several reviews pointed out unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or disrespected.
BD
Bonnie Ditmer
Jan 1, 2026
2.0
Last time I went there my chili was cold sandwich was cold will not go back again 🥶
II
inlou
Dec 7, 2025
1.0
No matter what you order your getting charged 50 cents a sauce lol. Petty as hell
NW
Nick Willoughby
Dec 7, 2025
1.0
They will put chicken old and hard enough to break a window ..then when you want fresh it's a problem avoid this location .zero stars if I could ..horrible
EI
Emily Ireland
Nov 28, 2025
3.0
Super slow
ME
MICHAEL ELEYET
Nov 15, 2025
1.0
I say snicker doodle frosty she says bacon double stack repeated 4 times and she still says bacon double stacks where do the sound alike at
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Troy, OH?
The drive-through at Wendy's in Troy, OH is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's in Troy offers dine-in, drive-thru, delivery where available, and takeout services.
Where can I find Wendy's menu and pricing information?
Menu pricing and details can be viewed at https://order.wendys.com or via the Wendy's mobile app after selecting the Troy location.
Does Wendy's in Troy serve breakfast?
Yes, this location serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Troy?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact Wendy's in Troy for questions or feedback?
You can call (937) 552-2430, reach out via their Contact page online, or call 888-624-8140 for customer care. Feedback can also be submitted through the Wendy's Customer Satisfaction Survey.
Is Wendy's in Troy currently hiring?
To check for job openings at this Wendy's location, please visit the Wendy's Careers page and search for positions in Troy, OH.
How can customers visiting Wendy's in Troy access nearby ATMs?
Customers can find nearby ATMs at RockItCoin Bitcoin ATM, ATM Coiners Bitcoin ATM, LibertyX Bitcoin ATM, and US Bank ATMs close to Wendy's on W Main Street.
Are there other restaurants near Wendy's in Troy that customers might consider?
Yes, nearby restaurants include La Fiesta Mexican Restaurant, Viva La Fiesta, Arby's, and Domino's Pizza, providing a variety of dining options around Wendy's location.
What nearby services are available around Wendy's in Troy for convenience and automotive needs?
Nearby services include Marathon Gas station, Dale's Troy Auto Service, Valvoline Instant Oil Change, and Auto Lube of Troy for gas and automotive repairs.