Wendy's

3.4
886 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
825 W Main Street, Troy, OH
45373, United States

Hours

Reviews

3.4
886 reviews
5 stars
277
4 stars
210
3 stars
153
2 stars
69
1 star
177

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and wrong modifications.

Food Quality

Numerous reviews highlighted problems with food being cold, old, or poorly prepared, leading to dissatisfaction.

Service Speed

Customers consistently mentioned slow service times, particularly in the drive-thru, with some waiting excessively for their orders.

Cleanliness

Several reviews pointed out unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or disrespected.
  • BD
    Bonnie Ditmer
    Jan 1, 2026
    2.0
    Last time I went there my chili was cold sandwich was cold will not go back again 🥶
  • II
    inlou
    Dec 7, 2025
    1.0
    No matter what you order your getting charged 50 cents a sauce lol. Petty as hell
  • NW
    Nick Willoughby
    Dec 7, 2025
    1.0
    They will put chicken old and hard enough to break a window ..then when you want fresh it's a problem avoid this location .zero stars if I could ..horrible
  • EI
    Emily Ireland
    Nov 28, 2025
    3.0
    Super slow
  • ME
    MICHAEL ELEYET
    Nov 15, 2025
    1.0
    I say snicker doodle frosty she says bacon double stack repeated 4 times and she still says bacon double stacks where do the sound alike at

Frequently Asked Questions About Wendy's

Is Troy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Troy, OH?

The drive-through at Wendy's in Troy, OH is open daily from 6:00 AM to 1:00 AM.