Taco Bell

3.5
1074 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1420 W. Main St. in Troy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1420 W. Main St., Troy, OH
45373, United States

Hours

Reviews

3.5
1,074 reviews
5 stars
384
4 stars
244
3 stars
190
2 stars
73
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in both the drive-thru and inside, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

Several customers noted that the food quality has declined, with complaints about cold or poorly prepared items.

Staff Attitude

Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Some customers mentioned cleanliness issues, particularly in the dining area and kitchen.
  • EW
    Earl Wagner
    Nov 13, 2025
    1.0
    I went through the drive-thru at 12:25 pm, 13Nov25. Ordered a taco party-pack. Got home and the tacos were literally crushed. You would have to be very angry to destroy an order like that. Tried calling, they won't answer. Will never go back. Twenty-one dollars WASTED!
  • MS
    Mackenzi Scherer
    Nov 12, 2025
    1.0
    So I doordashed Taco Bell tonight and have never had a worst experience ever in my life. First of all the bag was not sealed as it should have been. The potatoes look like someone ate half. I ordered extra beef on my Mexican pizza and it looked like even less than normal. I am extremely disappointed and will never order Troy’s Taco Bell again. You are better off going to tipp city. And on top DoorDash is saying they basically can’t do anything about it and Troy Taco Bell won’t answer the phone. Go somewhere else and save yourself the money and time
  • SB
    shawna burkholder
    Oct 26, 2025
    1.0
    Waited for 30 min inside at 7pm. Granted drive-thru wrapped around. But several people inside waiting for 1/2 hour including us. Why are customers INSIDE ALWAYS WAITING JUST BECAUSE INSIDE CUSTOMERS ARE NOT ON WAITING TIME LIKE DRIVE-THRU BUT GET more workers to do both lines not just one line to do all. Hire people to serve your customers.
  • RC
    Richie Cozad
    Oct 26, 2025
    1.0
    I’ve waited 30 minutes now for the third time. Slowest Taco Bell I’ve ever been to. My kids are always hungry and grouchy whenever waiting here. No such thing as fast food here. Management needs to do a better job running their crew. No reason for me to spend as much as I do here and wait longer than sitting down at an actual restaurant. Might as well just skip the Troy store and go straight to tipp city.
  • MM
    Michel Mertz
    Oct 25, 2025
    1.0
    I waited in line for over an hour in the drive-through I asked for a manager manager never came. I asked if they could at least come some food that never happened then I get home and over half of my order is missing so I called to complain and ask what I needed to do and the lady I spoke to on the phone hung up on me $22 I paid and over half of my food was missing. I’m not happy.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 1420 W. Main St., Troy?

The drive-through is open from 8:00 AM to 4:00 AM on Monday and from 7:00 AM to 4:00 AM Tuesday through Sunday.

Can I order Taco Bell online for pickup or delivery at this location?

Yes, you can order online or via the mobile app for pickup or delivery from Taco Bell at 1420 W. Main St., Troy.