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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Troy is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Service Quality
While some customers praised friendly and efficient staff, others experienced slow service and poor management, impacting their overall experience.
Cleanliness
Multiple reviews highlighted concerns about dirty tables and unsanitary conditions in the dining area.
Food Quality
The food received mixed reviews; while some enjoyed the taste and freshness, others found it overpriced and lacking in quality.
Customer Experience
Several customers noted positive interactions with specific staff members, enhancing their overall dining experience despite other issues.
JP
Joseph Poffenbarger
Nov 9, 2025
3.0
May as well have ordered a salad with how this sandwich came out. I've had poor experiences with Panera before, but I've never received a sandwich that was so destroyed right out of the wrapper. I will give it to them they got the modifications correct (no tomato, no garlic aioli, added red onion). There was also the issue of about a 25 minute wait due to what I can only assume was their system being down however multiple orders placed at the register went out before anyone asked the group of about 5 or 6 people waiting for carry out orders. I give them a 3/5 I've had better experiences with this location plenty of times, but this one was a pretty big red flag for me. Not very attentive staff today, very poor service, but at least the order was correct.
CP
Chadwick Puterbaugh
Oct 17, 2025
2.0
Check your bag every time if you're getting food to go. They REGULARLY leave items out of the bag. I've had this happen so many times at this location. There is a checklist on the receipt that is NEVER filled out.
AC
Allie C
Sep 28, 2025
5.0
Great chicken avocado BLT and cheddar broccoli soup!!
JS
J S
Sep 12, 2025
1.0
Was attacked and beat up by the manger, her boyfriend (who had been "hanging out" there for 4 hrs) and a bystander, because I was recording. Check YouTube, Troy OH will go after you for exercising your first amendment rights. Was arrested for assault. Waited a year for my trial, they offered me everything to take deal, nope, I took em to trial and owned them. Right after, I filed lawsuit against the Manager on duty, her boyfriend, the bystander and CAD Capital(franchise owner). Waited years, then they rigged the trial. My lawyer told me he'd never seen it this bad in 50 years of lawyering, he was useless. They openly tampered with the evidence, read the police reports(which are not evidence) during trial, and manufactured documents. It was amazing and eye opening. The bottom line of what I learned is CAD Capital owns Troy OH and they will move heaven and earth to prevent any lawsuits coming to fruition. I have full (untampered) videofrom criminal trial, which won the criminal trial, but tampered video lost me the civil and the fact that my lawyer gave procedural representation but not meaning representation. He never objected to anything and when I did I was told that couldn't because I had counsel. Panera Bread franchiser CAD Capital owns the Troy OH government. Be aware. You won't get fair shake in that town. I have full uncensored and untampered video of the incident if anyone's interested.
CS
Crystal Shaffer
Aug 16, 2025
5.0
We popped in 30 minutes before closing, staff was very friendly, and they did not skimp on the tuna. One of the best Paneras I have been to in a long while.
No, Panera Bread in Troy does not accept reservations.
What are the opening hours of Panera Bread in Troy?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
Does Panera Bread offer delivery services?
Yes, Panera Bread offers delivery service every day, with hours matching the regular opening hours.
What types of meals are served at Panera Bread Troy?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread in Troy have a Wi-Fi service and is it suitable for working on a laptop?
Yes, Panera Bread offers complimentary Wi-Fi and is suitable for working on a laptop.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Discover, Mastercard, Visa, cash, debit cards, credit cards, and mobile NFC payments.
Can I order food online from Panera Bread Troy?
Yes, you can order food online for delivery or rapid pick-up using Panera Bread's official website or app.
Is Panera Bread Troy suitable for families and does it have a children's menu?
Yes, Panera Bread welcomes families and offers a children's menu.
What nearby places can I visit around Panera Bread in Troy?
Nearby places include Edward Jones - Financial Advisor: Chris Slattery, Aspen Dental, Fancy Nails Spa, Indigo Sunshine Studio, and several mobile phone stores like T-Mobile and Sprint Store.
Are there other dining options close to Panera Bread Troy?
Yes, nearby dining options include Chipotle Mexican Grill, Chick-fil-A, Fazoli's, Friendly's, and Starbucks.
Which stores near Panera Bread Troy could provide convenience or fuel services?
Nearby convenience and fuel services include Circle K, Meijer Express Gas Station, and Meijer.