McDonald's

Reviews

• MM

  M M

  3 days ago
  1.0
  Honestly, where do I start. I have had multiple issues with this location over the last 6 months. From food being lukewarm, to even cold(yes cold), to dirty tables, bathroom, and even floors. When brought to the supposed manager in the morning, a short white girl, very skinny, she responded with a very nasty attitude. So much so, she even threatened me with trespass when I gave her the same attitude she conveyed. Lol. I have called this franchise corporate office several times to no avail. Inhave also talked to the general manager, which believe it or not, was very polite and understanding. Defintiely not like some of his other employees
• TB

  Toni Barnes

  Nov 11, 2025
  1.0
  They can’t do simple math or Give correct change, you’ll be in line for your “ fast food” for 20 minutes. When they messed up they still cheated me Out of a few bucks and just sent me On my Way… I’ll drive 20 minutes out of the way to another one next time 😉
• EJ

  Emmett Jennings

  Nov 9, 2025
  1.0
  Went through the drive through trying to get a fraud pay.They said sorry about our paid machine isn't working.Why would you put a sign out there by where people order their food?Telling them that the front pay machine is not working.This is unacceptable
• DM

  Darren McGrath

  Oct 29, 2025
  1.0
  Not from Troy and have never visited this McDonald’s before October 28 2025 , shortly after 5pm. I was very shocked how stale the fries were for as busy at it was. lol. I can’t help but wonder when those fries were made and how much considering the traffic. Once we got to the hotel we found our order to be wrong. We had ordered a quarter pounder with only cheese but instead got ketchup and pickles. Luckily we are going back home and won’t have to deal with this McDonald’s again. Probably should’ve just went to skyline chili. lol
• KC

  Kylie Cole

  Oct 28, 2025
  1.0
  I placed a mobile order at 10:43 and pulled up at 10:46 with cars receiving their food at the Troy, Ohio McDonalds. I waited for 5 minutes at the speaker before deciding to go around the building and try the other speaker. After waiting a couple of minutes there, I decided to pull up to the window where payment it taken. I watched as 3 employees walked pass without giving me a second glance. I decided to pull up to the window where food is received and after a couple of minutes someone came to the window and I told them I had a mobile order. She looked at me like I was stupid and said they didn’t have a mobile order. I showed it to her on my phone and informed her that I had been waiting there 10+ minutes and she then decided to tell me they were closed at 10:57. When I said that you close in 3 minutes she responded with a heavy attitude saying “manager said we’re closed.” I do not appreciate being disrespected and my time waisted. Food was being served when I entered the drive thru line, there is no reason my order should not of been taken or at least be informed you closed early.

Frequently Asked Questions About McDonald's