Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with long wait times in both drive-thru and dine-in.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.
Staff Attitude
Feedback indicated a mix of staff attitudes, with some customers experiencing rudeness and lack of professionalism, while others praised individual employees for their kindness.
BF
Brian Fiamengo
3 days ago
1.0
i ordered ahead to have the convenience of my food being done by the time i got here. while i was at the speaker i told the lady for the pickup code, she then told me i needed to pay for it, i told her it should’ve been paid for and she cut me off. i went to the first window, asked for a rec and the lady huffed and puffed before handing it to me. i got to the second window and got my drink and then was told to be pulled around. my food should’ve been ready since i ordered it online, i waited 20 min to get everything.
RG
Rosemary Goss
Jan 4, 2026
2.0
About same as most, fries were cold and soggy. Takes longer to get food than it used to, and food is failing grade these says
MM
Melody
Jan 4, 2026
1.0
Placed mobile order with curbside pickup sat outside and my order was never brought out I had to go inside to just see my order just sitting and had gotten cold this is one of the poorest customer service
KW
Katie Weaver
Dec 28, 2025
1.0
Got our food at 7:30 so we waited over 30 minutes for food and nobody asked us if we had our food yet as we were the first car waiting in the drive through. And then once we got the food the ingredients on the burgers were wrong. All we got was 2 burgers and 2 fries not a complicated order
JJ
Justin
Dec 7, 2025
1.0
Absolutely ridiculous!! The worst restaurant (not of McDonald’s but of all restaurants/fastfood) the owner should def be ashamed to be owner of such horrible place. Troy location unhooks their phone so u can not call literally . Tried for last hour n yesterday called 4 hours consistently rings threee times then the unhooked sound . Horrible place they have 5 ppl working n still never get a simple order. Can’t even put what’s ordered in the bag always missing everything and can’t call about it . I go does that not once but always… pathetic place they have.
What are the regular operating hours of McDonald's at 1560 W Main St, Troy, OH?
McDonald's at 1560 W Main St, Troy, OH is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it operates from midnight to 11:59 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it operates 24 hours, from midnight to 11:59 PM.
What are the delivery hours for McDonald's in Troy, OH?
Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday. On Friday and Saturday, delivery hours extend from 5:00 AM to 11:30 PM.
Can I order McDonald's online or via mobile apps?
Yes, you can order McDonald's through their official website, via the McDonald's app available on iOS and Android, or through their dedicated delivery page online.
What payment methods does this McDonald's accept?
This McDonald's accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does the McDonald's at 1560 W Main St offer curbside pickup?
Yes, this McDonald's location offers curbside pickup as part of its pickup and delivery services.
What amenities and services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Tee Nee Thai for Asian cuisine, Long John Silver's for seafood, Al's Pizza for pizza, Golden Bowl Buffet for a buffet experience, and Megumi Sushi Bar for Japanese food.
What local attractions are close to McDonald's in Troy, OH?
Jumpy's Fun Zone, an amusement park and arcade, is nearby and makes for a fun outing before or after your visit to McDonald's.
Are there banking services near McDonald's at 1560 W Main St?
Yes, Union Savings Bank, First Financial Bank, and PNC bank are close by for your banking needs while visiting the area.