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Jimmy John's

3.8
(306 reviews)
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Business Details

1888 W Main St, Troy, OH
45373, United States
(937) 332-0061
https://locations.jimmyjohns.com/oh/troy/sandwiches-1924.html

About

Sandwich Restaurant

Location

Jimmy John's
1888 W Main St, Troy, OH
45373, United States

Hours

Reviews

3.8
306 reviews
5 stars
161
4 stars
51
3 stars
28
2 stars
13
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers enjoyed the food, many complained about skimpy portions, missing ingredients, and overall inconsistency in quality.

Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary conditions and a lack of basic supplies like toilet paper.

Fast Service

Despite the complaints, some customers praised the speed of service, noting quick preparation times during less busy periods.
  • LC
    lucas class
    Jan 23, 2026
    1.0
    Never going back to this location. Can’t follow simple instructions
  • CN
    Casey Neal
    Dec 5, 2025
    1.0
    The employees told me Tap to Pay doesn’t even work. Couldn’t even buy anything. Probably the worst experience I ever had at a JJ.
  • AS
    Angelo Serra
    Nov 19, 2025
    4.0
    Fast service and good subs for a fast food chain. Inside was really clean and staff were professional, polite, and quick. Even with a line we were in and out in about 5 minutes. When the order came.out at the end of the line the person handing out the order verified what we had (a couple of special requests) before handing the food to me. Close to the freeway and easy in and out of the parking lot.
  • LS
    Lincoln Smith
    Oct 7, 2025
    5.0
    Really good food prepared quickly
  • LL
    Linda K (Lindalou)
    Aug 23, 2025
    5.0
    Best location around. Food is great. They make a great effort to make a really good sandwich. Always friendly service. Clean restaurant.
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Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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