Customers frequently reported long wait times for seating, food, and service, with many expressing frustration over slow and inattentive staff.
Food Quality
Numerous reviews highlighted problems with food quality, including cold meals, incorrect orders, and poorly prepared items.
Management Response
Many customers criticized the lack of accountability and empathy from management, with reports of dismissive attitudes towards complaints.
Inconsistent Experience
While some patrons had positive experiences with service and food, many others noted a decline in quality and consistency over time.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor overall cleanliness.
MP
Melissa Peters
3 days ago
2.0
Came here on 11/21/25. The new renovations look great and Kimmy the bartender is awesome. She’s always super nice and great service. The issue I have is with the food. We ordered at 2 and didn’t get our food until 2:50. I ordered the grilled chicken tenders and they were like rubber and got fries and they were soggy. The chicken was also extremely small. One was about the size of a tator tot. We will be back but not for food, just drinks. Not sure why the quality of bdubs food has gotten so crappy. It’s unfortunate.
TF
Terry F
Nov 15, 2025
5.0
I get to different B-Dubs regularly but this one set a new record, my wings and appetizer were on the table in about 5 minutes!!
Hot & delicious!
TC
Treanna Clark
Nov 14, 2025
1.0
After waiting for 2 hours our food finally came out cold. Our waiter tried his best to make it right with us. However, his manager refused to make it right bc we ate one wing (to verify they were not warm) they ended up giving us $5 off a $95 bill. Would not recommend eating here unless you like cold food.
BL
Brian Lagrange
Nov 11, 2025
5.0
They took care of a whole group of Veterans for Veterans Day! The Manager Jamie personally attended to us. Thank you again for making our day today!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Troy, OH serve?
Buffalo Wild Wings in Troy, OH offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the operating hours of Buffalo Wild Wings in Troy, OH?
The restaurant is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
Where is Buffalo Wild Wings located in Troy, OH?
Buffalo Wild Wings is located at 2313 W Main St, Troy, OH 45373, USA.
Does Buffalo Wild Wings in Troy offer takeout services?
Yes, Buffalo Wild Wings in Troy is categorized as a takeout restaurant, allowing customers to order food for pickup.
How can I contact Buffalo Wild Wings in Troy, OH for reservations or inquiries?
You can reach Buffalo Wild Wings Troy by phone at +1 937-440-9016.
Where can I find more information or place an order online for Buffalo Wild Wings in Troy?
You can visit their website at https://www.buffalowildwings.com/locations/us/oh/troy/2313-west-main-street/sports-bar-1255/ to find more information or place an order online.
Are there any parks near Buffalo Wild Wings in Troy for outdoor activities before or after dining?
Yes, Eldean Park is nearby and offers attractions and activities for outdoor enjoyment before or after your visit to Buffalo Wild Wings.
What other dining options are close to Buffalo Wild Wings in Troy?
Nearby dining options include Los Pitayos Mexican Restaurant, Penn Station East Coast Subs, Troni Brothers Bella Bistro, Sakai Japanese Bistro, Rapid Fired Pizza, and Tropical Smoothie Cafe.
Are there any services like ATMs or insurance agencies close to Buffalo Wild Wings in Troy?
Yes, nearby services include the LibertyX Bitcoin ATM and Lisa Cano - State Farm Insurance Agent, useful for financial transactions or insurance needs around your visit.
Can I find health and beauty services near Buffalo Wild Wings in Troy?
Yes, there are several nearby health and beauty services such as Advanced Foot and Ankle, Nails 4 U, Troy Nails & Spa, Posh Hair Salon, and Drayer Physical Therapy Institute.