Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,777 reviews
5 stars
452
4 stars
309
3 stars
352
2 stars
209
1 star
455
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty floors and bathrooms, contributing to a negative dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times, leading to dissatisfaction.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and overall quality of meals.
Management Issues
Customers noted poor management practices, including yelling at staff and customers, which contributed to a chaotic atmosphere.
- CHChristina Hendriks4 days ago1.0This is probably one of the worst stores we've been to. I got a half-full small coffee today. The food is never fresh-tasting. You can't contact them easily (calling them).
- WDWilliam DouglasOct 31, 20251.0Dirty lobby waited over 14 minutes for 6 nuggets and a burger fries were ice cold. Rude employees horrible management
- RWRain WallaceOct 29, 20251.0I sat in the drive thru line for 20-30 minutes how come the person taking the orders didn't notice that only 1 lane speakers was working omg i tell you some ppl just don't wanna work because I go into to order and they messing up ppls orders who ordered off the machine yeah I'm never going here again either
- FBFeliciano BRICEOct 23, 20251.0The place was nasty and dirty stuff all over the floor about 1pm I ask for a double cheeseburger with Mac sauce only because I'm allergic to the ketchup so I paid 50 cent more and got a old sandwich they already had for someone else and they put the Mac sauce on top of the catchup and mustard I had to be somewhere so I didn't take it back I just threw it in the trash I was so upset i.didnt know what to do .There was alot of playing going on and talking and their supposed to hand the food to you they just laid the bag down and I walked over and said to myself I guess it's mine just terrible I don't want nothing else at this MacDonalds North main Street is clean and they make sure your stuff is hot and made correctly.
- ADAnthony DeloachOct 22, 20251.0Women here have a bad attitude. On the way taking my son to school10/22/2025 @7:45a.m. I stoped and got him a sausage McMuffin Meal. When I got to the window I asked the woman who handed me my food can I have a jelly for the sandwich that my son wanted. So she says with an attitude “it’s in the bag” and I didn’t bother to check. So I gave my son his food and he’s looking for the jelly and it’s not even in there. So not only did she pack my order and lie about it. She had an attitude about it like it’s a problem for me to ask for jelly for my son sandwich. Whoever this lady was working that morning. She was wearing a neon visibility vest. Whoever the manager is needs to speak with her and figure why she is bitter and upset. Possibly even find her a new position. People like that done need to be working in the drive thru dealing with customers! It’s way to early for attitudes, be thankful GOD woke you up this morning.” In the name of Jesus “Please look into what’s her problem! I’ll pray for her🙏🏾
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 5360 Salem Ave, Trotwood, OH?
McDonald's at 5360 Salem Ave is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is available every day from 6:00 AM to 11:00 PM, one half hour longer than the dine-in hours.
What are the delivery service hours for this McDonald's?
Delivery service is available daily from 6:00 AM to 10:30 PM.
What delivery and pickup options are offered by this McDonald's?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order McDonald's food online for this location?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there free WiFi available at this McDonald's location?
Yes, free WiFi is available at this McDonald's.
Are there other fast food restaurants near this McDonald's?
Yes, Burger King and Subway are nearby, providing additional options if you want variety in fast food.
What nearby places can I visit after having a meal at McDonald's on Salem Ave?
After your meal, you can visit nearby places like Redbox for entertainment rentals, or relax with a beauty treatment at Top Nails or Pro Nails salons.
Can I combine a visit to McDonald's with other convenient services in the area?
Yes, you can access services such as the LibertyX Bitcoin ATM, AT&T Store for mobile needs, or do some shopping at Family Dollar, all close to this McDonald's location.