Subway

3.6
248 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Trenton Subway® Restaurant at 849 W State St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
849 W State St, Trenton, OH
45067, United States

Hours

Reviews

3.6
248 reviews
5 stars
111
4 stars
48
3 stars
23
2 stars
13
1 star
53

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some customers praised the friendly and hardworking staff, others reported issues with rudeness and being short-staffed, leading to poor service.

Food Quality

Multiple reviews highlighted inconsistent food quality, particularly stale bread and incorrect sandwich orders, with some customers expressing disappointment in the freshness of ingredients.

Cleanliness

The cleanliness of the restaurant received mixed feedback, with some customers noting a clean environment while others reported unsanitary conditions.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and poor attention to detail, especially with online orders.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing during busy times and lack of proper training for new employees.
  • RR
    Rob Ruffner
    Oct 24, 2025
    1.0
    Ordered food via the subway app for delivery. Store was actually closed. Multiple calls to the store and the number I was given for the owner with no return call from the owner for resolution.
  • JK
    Julian Knight
    Sep 12, 2025
    5.0
    Polite and friendly staff. Very clean seating and meal prep areas. Great place for a quick stop.
  • PT
    Peyton T
    Aug 8, 2025
    5.0
    I never got to catch the gentleman’s names but he was incredibly sweet. I was there earlier tonight (8/8/25) at around 9:30pm. He was working alone and was doing a fantastic job. He was moving as fast as possible while making sure the sandwiches looked amazing. He didn’t miss anything on any 4 of our subs and they tasted just as amazing as they looked. Overall an amazing guy. I felt terrible because he was working alone and was getting his butt kicked. Very polite and delicious subs. I hope he had a great rest of his night.
  • VB
    Virginia Bailey
    Jul 25, 2025
    1.0
    Being short staffed is no excuse to putting orders on back burner I waited my 15min come in and there is a lobby full of people waiting I am told my orders not ready it is not except able to leave 1 season person with a new person on a Friday night it’s not their fault they are behind management do better.
  • JW
    Jessica “Jess” Williams
    Jul 9, 2025
    1.0
    I went picked up my order again today and my 6inch veggie had been toasted with everything on it when I went to tell them it was wrong the young red head boy started getting defensive and telling me that it's a new policy for them to toast any onions and green peppers unless specifically told not to! I have been ordering from there almost every week for past 6 months and I have never had this issue he has been there both times my sandwich was messed up!

Frequently Asked Questions About Subway

Where is Subway in Trenton, OH located?

Subway is located at 849 W State St in Butler, Trenton, OH 45067.

What are the operating hours of Subway at 849 W State St?

Subway is open from 8:00 AM to 10:00 PM Monday through Friday, and from 9:00 AM to 9:00 PM on weekends.