Customers frequently reported slow service, long wait times, and inattentive staff, leading to frustration.
Food Freshness
While some customers enjoyed fresh food, many complained about cold or poorly prepared items, including undercooked burgers and soggy fries.
Staff Attitude
Reviews highlighted a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior and lack of motivation among employees.
Cleanliness Issues
Multiple reviews mentioned unsanitary conditions, including dirty floors and inadequate hygiene practices among staff.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and overall poor order fulfillment.
DW
Darnell Woods
Nov 22, 2025
3.0
Long wait at drive thru.
AR
Amanda Ruffin
Nov 14, 2025
5.0
Fresh food!
LG
Lyn Grey
Nov 5, 2025
2.0
Bun was not warm or toasted. Just a plain old cold bun
SJ
standard J
Oct 26, 2025
4.0
Not to busy, easy and gentlemen at the counter was nice and friendly asked for something sometimes local deals or them secret ones sometimes they don't advertise on radio.
They told us there was going to be a wait and we were happy to wait.
The crispy chicken nuggets were ours.
Screaming hot and we are all adults. [Incoming joke]
You bite and breath out. Do we have to teach you everything burn your mouth.
Live your life and try some.
JM
JC Money
Oct 22, 2025
1.0
When I arrived the parking lot was dark & there seemed to be no life inside. Employees were kind but food was just about cold. Burger meat was barely warm. Had to wait a bit for my cold food on top of that. Unfortunately, every time I come to this Wendy's it's a disappointment. I hadn't visited in a while & thought I'd give them another chance. But no. Still the same. Long wait for lackluster food.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 5560 W. Central Avenue, Toledo, OH?
Wendy's is open daily from 9:00 AM to 11:00 PM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's has a drive-thru available from 9:00 AM to 11:00 PM every day.
Can I order Wendy's food online or through a mobile app?
Yes, you can order through the Wendy's mobile app or via their website at https://order.wendys.com.
Is breakfast served at this Wendy's location?
Yes, breakfast is served here including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on W. Central Avenue?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Who can I contact for feedback or inquiries about this Wendy's location?
You may call (419) 536-9731 to contact the location directly or reach the Customer Care team at 888-624-8140. Feedback can also be submitted via their website or customer satisfaction survey.
Where can I find menu pricing and nutrition information for Wendy's?
Menu prices and nutrition info are available on https://order.wendys.com and the Wendy's mobile app by selecting this location.
Are there any fitness or wellness centers near Wendy's on W. Central Avenue?
Yes, Fitness Fat Loss or Drop-It Weight Loss Systems gym and Kneaded Moments Massage Therapy spa are nearby to support your wellness needs.
What restaurants or cafes are close to Wendy's at this location?
Nearby dining options include Chicago Post Cafe and Jans Famous Chili Dogs, both offering American-style food and fast casual options.
Are there car rental or automotive services near this Wendy's?
Yes, Enterprise Rent-A-Car and Ford Motor Company dealership are close by, which might be useful if you need vehicle rental or services during your visit.