Wendy's

3.7
674 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7351 W Central, Toledo, OH
43617, United States

Hours

Reviews

3.7
674 reviews
5 stars
284
4 stars
142
3 stars
106
2 stars
38
1 star
104

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was cold, stale, or poorly prepared, with several mentioning undercooked items and overall declining quality.

Service Issues

Numerous reviews highlighted problems with order accuracy, slow service, and rude staff, particularly during late hours.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for poor attitude and lack of professionalism.

Cleanliness

Customers noted that the restaurant's interior and bathrooms were not well maintained, contributing to an overall negative experience.

Management Concerns

Several reviews pointed to poor management practices, including staff being unprofessional and the restaurant being frequently short-staffed.
  • RB
    Ryan Buck
    Nov 3, 2025
    5.0
    We went for Lunch, They unfortunately forgot our 10 piece nugget with our meal. We called back spoke to " Haley" and she said come through the drive through and we will be glad to make sure you get them. We went back 2 hours later and we were taken care of. Thanks 😊
  • MH
    marcella hayes
    Oct 28, 2025
    3.0
    I went there to pick up lunch for my client.
  • AA
    Andy Anderson
    Oct 27, 2025
    5.0
    Night manager here is an absolute gem of a man(ager). When I visit parents I've made a point of stopping by to pick up some Double Stacks with ketchup only. Not sure how long he's been here, but keep him! Restaurant had been spotty for a few years. No longer!
  • CD
    Carter DeAnda
    Oct 22, 2025
    1.0
    Got food delivered, and I understand with delivery time food can get cold, but there's absolutely ZERO reason why food should be delivered ice cold and soggy as if someone had ran it under water before packaging it. Fries were also soggy and ice cold. They gave us a small order of fries instead of giving us the spicy nuggets. I get food runs out from time to time but nothing was ever said about it and just gave us a small fry and called it a day. The beans to the chili were EXTREMELY undercooked. Half of them were still hard. I don't know if it's work place negligence or something else but I'm surprised the store is still open. Will be going to a different Wendy's from now on. Not to mention I also have to put my food back together to eat it and they've also screwed up my order every time I've gotten food from here. Will not be coming here again
  • CB
    Chuck Baker
    Oct 17, 2025
    3.0
    Rough interior and bathrooms. Not overly well maintained. I ordered inside and the fries and nuggets were both aged. Neither fresh. Maybe some leftovers from the lunch rush. Its been a while since I've gotten that quality of food from a Wendy's. But it does happen from time to time.

Frequently Asked Questions About Wendy's

Is King & Central Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.