At Wendy’s in Toledo, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Toledo, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported receiving cold, old, or improperly cooked food, including dry chicken patties and burgers.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff.
Cleanliness
Customers frequently mentioned unsanitary conditions, including dirty bathrooms and overall lack of cleanliness in the restaurant.
Customer Experience
Several reviews noted poor customer service, including rude staff and lack of communication during the ordering process.
MB
Mary Butler
Jan 3, 2026
1.0
Service was very slow. Food was cold I live less than 2 miles away. 2 items were out of stock. Floors were very dirty and wet. Frosty lids not tight on cup and very messy, spillingover the top. There were no napkins in the store or the bag we took home. No spoons for the frostys. No apologies for afrosty. Very disappointed.
BB
Bianca Benedetto
Dec 18, 2025
1.0
This is what you get when you order a baconator without bread. Apparently this is worth $8 & is a baconator according to MOD. No apology for my food given to another car, no apology forgetting my chili... awful experience. Should have just went somewhere else instead of giving Wendys another chance after bad experiences in the past & dont even think about calling to ask for a refund the MOD will just laugh.. learn how to apologize and retain and maybe you'll have positive SSS ..
WH
William Helbing
Dec 16, 2025
2.0
BREAKFEAST food was nasty what in the world? Buns were chewy, patties were old, cheese corners were hard. Those puppies sat on the warmer too long. I'd rather wait a few minutes than get that crap.
HM
Haleigh Mackey
Dec 11, 2025
1.0
The toughest, driest, chicken patty ever. We thought it would be decently fresh because there was about 7 cars in line but somehow they still managed to serve old, dry food. After waiting in line for 15 minutes.
JB
Jessica Berry
Nov 23, 2025
1.0
My double stack burger’s beef patty was so hard when I bit into it I thought there was something hard on my burger, and it ended up being the beef patty itself. Could not even chew it!! I don’t know if it was over cooked or it was sitting made for too long, but that burger should have never went out that drive through window. Absolutely horrible. Not edible. Tried to call to talk to a manager, no answer, even though we were just there 15 minutes ago and it was not busy at all. If you can go to another Wendy’s location, do it, and avoid this location. This isn’t the first time we got bad food from here, but this is definitely my first time speaking up, and the last time I will ever stop at this location. Health dept should probably go look in there, honestly.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Airport Highway in Toledo?
The drive-through at Wendy's on Airport Highway is open from 7:00 AM to 1:00 AM Monday through Friday, and from 8:00 AM to 1:00 AM on Saturdays and Sundays.
Does this Wendy's location in Toledo serve breakfast?
Yes, the Wendy's on Airport Highway serves breakfast. You can order from breakfast combos, sandwiches, coffee, and sides via the app or website.
Is delivery available from Wendy's near me in Toledo, OH?
Delivery is available if your address is within the delivery area. You can check availability by entering your delivery address on the Wendy's app or order.wendys.com.
How can I contact Wendy's at 5166 Airport Highway for questions or feedback?
You can provide feedback via Wendy's Customer Care live chat, call 888-624-8140, fill out their satisfaction survey online, or call this location directly at (419) 382-3881.
What payment methods does Wendy's on Airport Highway accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Where can I find Wendy's menu and pricing for the Toledo location?
Menu and pricing can be viewed at https://menu.wendys.com/ or via the Wendy's app by selecting the Toledo Airport Highway location.
Are there any nearby places of interest around Wendy's on Airport Highway?
Yes, nearby places include Garden of Eden Boutique (clothing store), Piercings by Jess (tattoo and piercing), Valvoline Instant Oil Change, Baskin-Robbins, Starbucks, and Urban Air Trampoline and Adventure Park among others.
How can I use nearby Starbucks or Baskin-Robbins in my visit to Wendy's on Airport Highway?
You might grab a coffee at Starbucks or a dessert at Baskin-Robbins before or after enjoying your meal at Wendy's, as they are conveniently located nearby.
Can I get car services near Wendy's on Airport Highway?
Yes, services like Valvoline Instant Oil Change and Johnny's Motor Cars are nearby, providing automotive maintenance and car sales if needed during your visit.
Are there entertainment or shopping options close to this Wendy's location?
Urban Air Trampoline and Adventure Park offers fun activities, and stores such as Garden of Eden Boutique and The Loonar Station gift shop provide shopping options near the Wendy's on Airport Highway.