Wendy's

3.2
1346 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Toledo, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Toledo, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5166 Airport Highway, Toledo, OH
43615, United States

Hours

Reviews

3.2
1,346 reviews
5 stars
397
4 stars
252
3 stars
237
2 stars
127
1 star
333

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold or old food, with several mentioning that the food did not meet their expectations.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty bathrooms and a generally unkempt environment.

Staff Professionalism

Feedback indicated a lack of professionalism among staff, with reports of unprofessional behavior and poor customer interaction.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food at certain times, indicating that experiences can vary.
  • SW
    silas white
    Nov 16, 2025
    1.0
    Plain ol lazy
  • LB
    Les Bro
    Sep 26, 2025
    3.0
    It was ehh. The fries were just above almost not warm enough. The frosty had something in the cup.
  • RN
    raphael Negron
    Sep 20, 2025
    1.0
    Stated no salt on fries got salted fries register personnell body language reflected the service not attentive at all had to repeat order multiple time still got it wrong maybe under influance employees fratenizing in lobby in front of customers possible work relationship very unprofessional no leadership looks moee like a hang out then a business bathroom very dirty will not return to this establishment location
  • GM
    Grant Miller
    Sep 11, 2025
    1.0
    Crusty, old, dirty, staff is unprofessional. Somehow, the whole place was filled with smoke.
  • AA
    Andrew
    Aug 31, 2025
    1.0
    We hate leaving negative reviews but I really hope the right person sees this. We stopped there for lunch and the woman at the drive thru window did not say literally one word to us. Every time she handed us something I said thank you so much, trying to kill her with kindness but she literally did not say one word. After we left the drive thru, we proceeded to eat our food and Every single food item was cold. Almost like it had been sitting there. So we went inside and asked for a refund which then took about 15 minutes and no communication. Notable mentions: there were flies all over, they were out of all cookies, and no potatoes. All in all, there was not one good experience from this place today. As we were leaving the restaurant, someone else from the drive-thru came in with a complaint as well.

Frequently Asked Questions About Wendy's

Is Airport Hwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.