Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,375 reviews
5 stars
440
4 stars
277
3 stars
233
2 stars
130
1 star
295
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored.
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Long Wait Times
Consistent complaints about excessively long wait times in both drive-thru and in-store, often exceeding 20-30 minutes.
Inconsistent Experience
Some customers experienced friendly service and fresh food, while others faced poor service and cold meals, indicating a lack of consistency.
Management Issues
Several reviews pointed to poor management practices, including staff behavior and operational inefficiencies.
- AHAvi Hill6 days ago4.0I paid for a whole Apple Pecan salad but received a half salad 🥗 😒😠
- SSSharaNov 4, 20251.0This Wendy’s is absolutely terrible I do not understand how they’re still open.. the service is terrible and so is the food! Every time I go here and ask for my food to be FRESH it never is! I will not be returning to this terrible restaurant! They need to be shut down.
- CSChristopher E SimsOct 22, 20253.0Very expensive for a fast food place
- DLDr LoveSep 28, 20251.0Rude from drive thru to front where order was wrong!! Fries were cold wait was long for the poor service!!! No apology no communication!! The workers clearly DONT care about good customer service and should realize the food isn’t free!! The customer pays with hard earned money Work from home or quit!!!
- CBCalyn BabcockSep 8, 20253.0Ran out of potatoes an hour before breakfast ended. And the coffee is sour. Wendys has really gone down in overall quality in the past 5 years. Almost everything I used to like there sucks now.
Frequently Asked Questions About Wendy's
Is Monroe & Douglas Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Toledo, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Toledo, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 472-4635.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Monroe & Douglas Wendy’s serve breakfast?
Yes, this Wendy’s location in Toledo, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 4277 Monroe Street, Toledo, OH?
The drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and Saturday to Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's location, and you can order from their selection of breakfast combos, sandwiches, coffee, and sides.
Is delivery available at the Wendy's on Monroe Street?
Delivery is available where supported; you can check availability by entering your address on the Wendy's app or order.wendys.com.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
How can I contact this Wendy's location for questions or feedback?
You can call (419) 472-4635 directly, contact Customer Care through Wendy's website or live chat, or call 888-624-8140 for assistance.
Where can I find Wendy's menu and order online for the Monroe Street location?
You can view the menu at https://menu.wendys.com/ and order online via https://order.wendys.com for this location.
What nearby places can help me find Wendy's at 4277 Monroe Street?
Nearby landmarks include Citizens Bank, Erie Home roofing services, and Heartland - Holly Glen assisted living facility which can help you locate Wendy's easily.
Are there other fast food or burger restaurants close to this Wendy's?
Yes, there is another Wendy's fast food restaurant nearby, offering options if you’re exploring local burger choices.
What healthcare facilities are near Wendy's on Monroe Street?
Nearby healthcare services include Ayden Healthcare of Toledo retirement home, Heartland - Holly Glen assisted living facility, and The Healing Tree massage therapy center.
Does Wendy's offer any special features or services like drive-thru or dine-in?
This Wendy's location offers dine-in, drive-thru, takeout, and delivery services, though curbside pickup is not available.