Wendy's

3.3
1379 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4277 Monroe Street, Toledo, OH
43606, United States

Hours

Reviews

3.3
1,379 reviews
5 stars
443
4 stars
277
3 stars
233
2 stars
131
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to orders.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders, with some expressing dissatisfaction with the overall quality.

Wait Times

Long wait times were frequently mentioned, with customers experiencing delays in both drive-thru and in-store orders.

Staff Attitude

Several reviews noted a lack of urgency and care from staff, contributing to a negative dining experience.

Pricing Concerns

Customers expressed that the food was overpriced relative to the quality received.
  • DT
    Dav Till
    Dec 23, 2025
    5.0
    Fast and hot.
  • AM
    Angello Miles
    Dec 5, 2025
    1.0
    Terrible service only 4 cars in the drive thru and it takes forever to even place order. Food is good when u finially get it but if u on a lunch break or just in a rush period don’t even think of stopping here. Cuz it ain’t fast food.
  • PP
    Patrick Collins (Big Patrick)
    Nov 30, 2025
    2.0
    Waited 15 minutes for fries and Chilli water. Where’s the beef?
  • AH
    Avi Hill
    Nov 18, 2025
    4.0
    I paid for a whole Apple Pecan salad but received a half salad 🥗 😒😠
  • SS
    Shara
    Nov 4, 2025
    1.0
    This Wendy’s is absolutely terrible I do not understand how they’re still open.. the service is terrible and so is the food! Every time I go here and ask for my food to be FRESH it never is! I will not be returning to this terrible restaurant! They need to be shut down.

Frequently Asked Questions About Wendy's

Is Monroe & Douglas Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 4277 Monroe Street, Toledo, OH?

The drive-thru is open Monday to Friday from 7:00 AM to 1:00 AM, and Saturday to Sunday from 8:00 AM to 1:00 AM.