Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, particularly management.
Food Quality
Food quality is inconsistent, with several complaints about cold, overcooked, or incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions and poor maintenance of the location.
Service Speed
Customers frequently mentioned slow service and long wait times, especially in the drive-thru.
Staff Training
There are calls for better training and management of staff, as many employees seem unprepared or disorganized.
DA
Dan Alvarado
Nov 5, 2025
3.0
The service was very slow and the floor behind the counter was dirty
SP
sherman powell
Oct 25, 2025
1.0
Went in around 9:25pm long story short I was trying to make sure the order was correct by repeating it back and she told me I know how to take orders I’m a manager. She then stated I’m the one making your food seemingly to say she can do something to it. I then asked for her name she said I’m not giving you my name so I took a picture. Very rude as a manager and no I did not want to get the food from there anymore after she in a round about way said she can do something to it. I don’t get a name but I got a picture which I have provided. This is a sure way to lose business when MANAGERS don’t even display professional etiquette. Picture not the best because she ran off knowing she did wrong
RP
Rhiannon Pownell
Oct 25, 2025
5.0
Super friendly and helpful staff
BD
Bonita Dames
Oct 13, 2025
3.0
The Wendy's on Monroe near Bancroft has some workers that need to be trained as well as Chick-fil-A workers are,kind and considerate.
BB
Branz
Oct 11, 2025
1.0
Trashy location.. need to be shut down by the health department. Workers don't wear hair net, no gloves, plus I've seen a crew member in flip flops..... Poor management, smh
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Toledo, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Toledo, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 244-6342.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Monroe Wendy’s serve breakfast?
Yes, this Wendy’s location in Toledo, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 3124 Monroe Street, Toledo?
The drive-through is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Toledo serves breakfast, including combos, sandwiches, coffee, and sides, available via the app or online ordering.
How can I order food from this Wendy's location online?
You can order online via the Wendy's app or at https://order.wendys.com by selecting this location to place your order.
What payment options are accepted at Wendy's on Monroe Street?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at Wendy's 3124 Monroe Street?
Yes, this Wendy's location offers dine-in service along with drive-thru and delivery where available.
How can I contact Wendy's Monroe Street location for feedback or inquiries?
You can call them directly at (419) 244-6342, contact Customer Care via 888-624-8140, or use their online contact and survey forms.
Are there any nearby fast food restaurants besides Wendy's on Monroe Street?
Yes, there is a McDonald's nearby, offering additional fast food options close to Wendy's for customers who want variety.
What attractions are near Wendy's 3124 Monroe Street where customers might visit before or after dining?
Nearby attractions include Swayne Field, a baseball stadium and park, and Ottawa Park, a public park ideal for leisure before or after your meal.
Which nearby services could be useful for customers visiting Wendy's on Monroe Street?
Customers may find Fifth Third Bank and Rite Aid pharmacy nearby convenient for errands during their visit at Wendy's.
Is Wendy's Monroe Street location currently open and serving customers?
Yes, Wendy's at 3124 Monroe Street remains open and is committed to serving quality food daily through dine-in, drive-thru, and delivery.