Wendy's

3.3
924 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3124 Monroe Street, Toledo, OH
43606, United States

Hours

Reviews

3.3
924 reviews
5 stars
306
4 stars
184
3 stars
152
2 stars
81
1 star
201

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly management.

Food Quality

Food quality is inconsistent, with several complaints about cold, overcooked, or incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions and poor maintenance of the location.

Service Speed

Customers frequently mentioned slow service and long wait times, especially in the drive-thru.

Staff Training

There are calls for better training and management of staff, as many employees seem unprepared or disorganized.
  • DA
    Dan Alvarado
    Nov 5, 2025
    3.0
    The service was very slow and the floor behind the counter was dirty
  • SP
    sherman powell
    Oct 25, 2025
    1.0
    Went in around 9:25pm long story short I was trying to make sure the order was correct by repeating it back and she told me I know how to take orders I’m a manager. She then stated I’m the one making your food seemingly to say she can do something to it. I then asked for her name she said I’m not giving you my name so I took a picture. Very rude as a manager and no I did not want to get the food from there anymore after she in a round about way said she can do something to it. I don’t get a name but I got a picture which I have provided. This is a sure way to lose business when MANAGERS don’t even display professional etiquette. Picture not the best because she ran off knowing she did wrong
  • RP
    Rhiannon Pownell
    Oct 25, 2025
    5.0
    Super friendly and helpful staff
  • BD
    Bonita Dames
    Oct 13, 2025
    3.0
    The Wendy's on Monroe near Bancroft has some workers that need to be trained as well as Chick-fil-A workers are,kind and considerate.
  • BB
    Branz
    Oct 11, 2025
    1.0
    Trashy location.. need to be shut down by the health department. Workers don't wear hair net, no gloves, plus I've seen a crew member in flip flops..... Poor management, smh

Frequently Asked Questions About Wendy's

Is Monroe Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.