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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers frequently reported poor service, including long wait times, unhelpful staff, and incorrect orders.
Smoothie Quality
While many customers praised the smoothies for their taste, there were complaints about inconsistencies and some smoothies tasting expired or off.
Staff Attitude
Several reviews highlighted a lack of professionalism among staff, with instances of rudeness and unengaged behavior noted.
Food Quality
The food received mixed reviews; some customers enjoyed it while others found issues with portion sizes and preparation.
Cleanliness
There were mentions of cleanliness issues, particularly in the restroom and overall store environment.
TH
trina Hawthorne
Oct 18, 2025
5.0
Always great. Smoothies are flavorful and so is the food.
DD
Dawn
Oct 11, 2025
1.0
This place is weird.
1. When I first got there, a customer in front of me in line was having trouble with her app on her phone. Instead of calling a manager or someone over to help her with it, the cashier just let her keep looking at it until she finally gave up and ordered without it. A guy watched all of this happen at the other register, but he didn't offer to take anyone's order in the meantime, and then he just walked away.
2. I finally place my order and wait for them to make it, which didn't seem like it should take too long since there were 5 young women in the front kitchen area. Unfortunately only 2 were actually working or making any food. The other 3 were standing in the corner, giggling and gossiping. Maybe they were all on break, but it seemed odd to me that they would all take their breaks at the same time and break in the kitchen area in front of customers. If they weren't actually on break, they were giving some serious mean girl energy to the people who were ACTUALLY working.
3. I saw fresh bananas, but by the time I got home and looked in my bag, this is what they gave me. Gross.
I'm not sure who is "managing" this place, but it's clear to me that they do not know what they're doing. Central Avenue is way better. Not going back here.
BA
B FR33 (the ART3ST)
Sep 28, 2025
5.0
Great tasting and healthy options. Food menu isn't vast but its quality eats. My healthy smoothie wasn't giving, they remade it, no qualms & it was 🤌🏾🤞🏾👍🏾
JD
John Doe
Sep 5, 2025
5.0
Best smoothie in town. Dont miss out
SS
SuPrAMoDZzz
Aug 15, 2025
2.0
Portion size was a lot smaller than other locations and for some reason a dollar more. Don’t plan on returning
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular operating hours for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open Monday to Thursday from 7:00 AM to 9:00 PM, Friday and Saturday from 7:00 AM to 10:00 PM, and Sunday from 8:00 AM to 9:00 PM.
What types of services does Tropical Smoothie Cafe offer for picking up orders?
They offer in-store pickup, curbside pickup, delivery, and same day delivery services.
Can customers order ahead using a mobile app?
Yes, customers can order ahead using the Tropical Smoothie Cafe app available on both iOS and Android platforms.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Does Tropical Smoothie Cafe offer gluten-free and vegan menu options?
Yes, Tropical Smoothie Cafe offers gluten-free, vegan, and other healthy food options including smoothies, wraps, flatbreads, and salads.
What family-friendly features does Tropical Smoothie Cafe have?
The cafe welcomes families, has a children's menu, offers dine-in with seating, and provides free Wi-Fi.
Is there a place nearby where customers can enjoy art before or after their visit?
Yes, Wine & Canvas and Wine and Canvas Toledo, which offer arts and crafts and wine bar experiences, are nearby attractions for customers.
Are there beauty and spa services close to Tropical Smoothie Cafe for customers to visit?
Yes, several beauty salons and spas such as Heather's Crops & Colors, Tan Pro USA, Paradise Pedicure Nail Spa, and Revived Beauty Bar are located nearby.
Where can I find other dining options near Tropical Smoothie Cafe?
Nearby dining options include Condado Tacos (American and Mexican), Sushi Yoshi Steak Stone and Seafood House (Japanese), Charlie's Restaurant (Greek), and Grape Leaf Express (Mediterranean).