Customer Service
Feedback on staff friendliness is mixed; while some customers praised the staff for being nice and helpful, others reported rude behavior and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
Speed of Service
Service speed is a common complaint, with numerous reviews highlighting long wait times in both drive-thru and in-store.
Food Quality
Food quality varies; while some customers enjoyed fresh and hot meals, others received cold or poorly prepared food.
Operational Issues
Customers frequently noted problems with the restaurant's hours, including unexpected closures and inconsistent service availability.