Subway

3.7
195 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Toledo Subway® Restaurant at 1528 Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1528 Broadway, Toledo, OH
43609, United States

Hours

Reviews

3.7
195 reviews
5 stars
93
4 stars
38
3 stars
20
2 stars
7
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their friendliness, while others are criticized for rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others report issues like incorrect orders and cold items.

Cleanliness

There are concerns about cleanliness, with reports of dust and unsanitary conditions affecting the dining experience.

Service Speed

Many customers noted slow service, particularly during busy times, leading to frustration.

Management Issues

Several reviews mention poor management practices, including inadequate staffing and unprofessional handling of customer complaints.
  • JY
    Jenna Yates
    2 days ago
    1.0
    They are absolutely horrible! I ordered 2subs for delivery, 1 of them was wrong and sloppy/nasty looking! They refuse to answer the phone so I can get a refund!!
  • TN
    Temp Name
    Jul 19, 2025
    5.0
    Hanna was awesome great customer service food was good great experience
  • RM
    RoSenda Montoya
    Jun 21, 2025
    1.0
    Why does Subway make coupons and send them too your residence if you cannot use them in the only store within a couple miles?!?! Wanted to support local but in Maumee I won't have to wait for smoke breaks to get rang out. Toledo has to do better!
  • RH
    Riece Hier
    Jun 10, 2025
    3.0
    The food is good but the service could be improved drastically. Workers don't know their own menu items, they're rude, and unprofessional. Easily the worst subway I've been to
  • JM
    Joshua Montgomery
    May 20, 2023
    1.0
    We went to this location and the doors were locked. A male came to the door and told us online ordering only. We sat in our car and ordered and got our food. We got home and it wasn’t made right. There was lettuce on all of the phillys we bought and missing the banana peppers. We went back to the store and we explain to the male that the subs were wrong. He said there was supposed to be a tag on the bag which made no sense. They had the store closed and he was trying to avoid remaking our food. We were their only customers before they closed early. This is the second time we have had issues at this location. We were turned away while in line stating their computers were down. They closed the door in our face after he said it was their policy that a tag had to be on the bag. This made zero sense as our order was online, they didn’t tag our bag, to no fault of ours if it was their policy. I had to place two orders to get this food and neither of them were right. This store is horrible.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1528 Broadway, Lucas, Toledo, OH 43609, United States.

What are the operating hours of this Subway restaurant?

This Subway is open from 7:00 AM to 11:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 9:00 AM to 10:00 PM on Sunday.