Subway

3.7
272 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Toledo Subway® Restaurant at 942 Phillips Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
942 Phillips Avenue, Toledo, OH
43612, United States

Hours

Reviews

3.7
272 reviews
5 stars
128
4 stars
49
3 stars
30
2 stars
18
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and lack of communication.

Order Accuracy

Frequent complaints about incorrect orders and issues with online ordering.

Staff Attitude

Several reviews highlighted unprofessional behavior and a lack of enthusiasm among employees.

Food Quality

Mixed feedback on food quality, with some praising freshness while others noted issues with ingredients.

Cleanliness

Some customers appreciated the cleanliness of the establishment, while others reported dirty conditions.
  • EN
    Emily Nolan
    Dec 28, 2025
    1.0
    My sandwich was awful. I asked for it not be toasted and to have light sauce on it. My sandwich was toasted and covered in sauce to point my bread was soggy. I called the store and asked for a refund. They don’t do refunds and they could remake my sandwich. The only reason I didn’t get a second sandwich is because I found something else to eat. I called the 800 number on the bottom of my receipt but there’s no option to talk to a customer service representative to potentially get a refund or some other compensation.
  • NG
    Nancy Grant
    Dec 4, 2025
    1.0
    Around 5:45 pm I was there to order subs for 2 adult sandwiches and 2 kids meal. Since am deaf, I wrote on small note with easy instructions on what I wanted. Apparently both staffs there doesn't know how to read and/or follow the written instructions that I literally had to talk with sign language and explain what I wrote on the note. Smh. Also, I asked for specific toppings for each kids sandwiches, and she didn't follow the instruction that we literally had to fix the sandwiches for kids to eat them. The store need to hire people who knows how to read and follow written instructions!
  • CP
    Cindy Perez
    Oct 16, 2025
    5.0
    David was horrible! His service was the worst. Never going here again.
  • DT
    DeezeeRed TV
    Sep 27, 2025
    4.0
    No real customer service. No communication. Some mumbling but 2 ppl that either hated their job, each other or us lol. Will go somewhere else next time
  • JS
    joe schmoe
    Sep 19, 2025
    1.0
    Been ordering the same sandwich for 37 years!!! and I prefer extra lettuce, I don't put much else on the darn sandwich, the man goes to reach down to pick up more lettuce and then right before he puts it on the sandwich...he stops and puts it back and says "he can't put any more lettuce on there something about the boss has been yelling at them about portion control" and I says well don't worry I'll pay extra! And then he says he still can't do that blah blah blah and I says well look I'm just trying to get out of here we already had two sandwiches made, mine was the last one. I'm with two other people I'm like why can't you simply make the sandwich how I always make the sandwich for 37 years now😡😡😡 so I couldn't get my sandwich it was simply wasted and the lady working with him sitting there going to argue with me the whole time and blah blah blah and start trying to explain it to the person I'm with and I'm like don't make a whole thing about this let me just pay for the two sandwiches you already made so we can get out of here. She standing there continuing to argue pointing to a sign with a phone number on it and telling me to leave the store and I'm like you haven't even ring me up for the two sandwiches yet And I was left without my sandwich. We even offered to purchase "a side of lettuce" if they couldn't put more on it and again they refused

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 942 Phillips Avenue, Lucas, Toledo, OH 43612, US.

What are the opening hours of the Subway at 942 Phillips Avenue?

The restaurant is open daily from 9:00 AM to 9:00 PM.