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Rally's

3.1
(1079 reviews)

Business Details

1647 Laskey Road, Toledo, OH
43612, United States
(419) 476-7293
https://checkersandrallys.com/location/-403588

About

Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
1647 Laskey Road, Toledo, OH
43612, United States

Hours

Reviews

3.1
1,079 reviews
5 stars
287
4 stars
206
3 stars
185
2 stars
99
1 star
302

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, contributing to dissatisfaction.

Wait Times

Long wait times were frequently mentioned, with customers expressing frustration over delays in receiving their food.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold, overcooked, or incorrect food items.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting a need for better training and oversight.
  • BD
    BIG DAN
    3 days ago
    1.0
    Absolutely the worst fast food I have ever had!! Went to driver side window to pick up an online order. Was greeted rudely and they couldn’t just hand me my order, made me drive back around and get in pass side window, which is actually laughable at their pettiness. On top of that the food was horrible!! 45 minutes and 30 dollars wasted. They made it obvious they didn’t want me to come back.
  • SW
    Sabrina Walker
    Feb 24, 2026
    1.0
    Did not receive all my order. Drive back to restaurant and had to fight the manager to get all my food remade since I drove home and then had to drive back to restaurant to get other sandwich that was missing. The manager makes me pull to the DoorDash side of lanes and wait behind two cars rather than making my order a priority since they messed it up. I was a manager at McDonald’s for 6 years. IF YOU DONT WANT TO WORK CUSTOMER SERVICE DONT DO IT. The rudeness and callousness of the order taker was enough to not make me want to come here again let alone dealing with a manger that treats customers this poorly are sad excuses for employees just to keep the doors open. Also they replaced my mozeralla sticks with fries and wouldn’t come back to the window.
  • DW
    Doug wheeler
    Feb 19, 2026
    1.0
    THE MOST PITIFUL STAFF EVER. Just close the place down. Long John Silvers is quicker and more accurate. And LJS takes 30 minutes and screws it all up. I remember this location being fast and correct. Not anymore. The underqualified staff cannpt even handle a drive thru with four cars. There is zero justification for spending 25 on 2 bufford combos and waiting this long. It's beyond sad. I came here because of a promotion, the girl at the window wouldn't validate it, said it wasn't working. Then said there was no coke. This place isn't going to last much longer with these idiots screwing everything up. Like I said, I've been to this locatiob many tines over the years. I know they can handle more and produce better. They just do not care. Shut it down. Hire new people. Or just bulldoze the building. You've insulted your patrons one too many times.
  • LN
    Logan Nash
    Feb 17, 2026
    1.0
    My girlfriend and I went to get dinner at about 9:40pm on 2/16, and we didn't leave until about 10:15pm. Pulled up to the wrong window at first and drove around, no biggie. Went to the right window, and sat for about 20+ minutes before the person in front of us got their food. We pull up and waited another 10 or so minutes before someone spoke to us, asked us what order we had, and went back to collect the items. After another 10 minutes, we get handed a bag and no drinks. We ordered two shakes and one soda, and were told they had no shakes and none of the soda we ordered. They offered to replace the shakes with sodas, and only gave us the replacements. We didn't get 3 sodas as we should have, we got 2. We were also missing an item from our bag which took another 5+ minutes to get situated. All while waiting for our food to come out we watched the car that was previously in front of us pull back into the parking lot and go through the window again. The service was astonishingly slow, items were missing, replacements were not equal to our shakes, and the service was subpar. Nothing was nice or pleasant about the service. The food was not very good either. My girlfriends chicken sandwich was not properly made as she had requested some changes, and the rest of our food was super overcooked and dry, and just not great. This is not the first time this rally's has given us a disappointing experience, but certainly will be the last for awhile. Not worth the time or money at all, if I wanted to wait 40 minutes for my food I'd go to a sit-down restaurant where I could actually get decent service.
  • SM
    Samantha may
    Feb 16, 2026
    1.0
    waited over half an hour for our food, we ordered 2 shakes and one cherry coke and was told they out of coke and shakes, refused refund for shakes and only gave us two sprites instead which don’t equal up to the amount we paid for the shakes, still missing one drink entirely didn’t want to sit and fight with the workers about it because we had already been there waiting for over 30 minutes. Original order was placed at 9:42 and we didn’t leave until 10:21. We were missing items and customizations were incorrect, we left without it being fixed because i wasn’t interested in waiting another 45 minutes, we showed up when it wasn’t busy either. I’m not interested in spending money here anymore, will not be returning 👍 We also watched another car come through for missing items as well, not sure the workers are paid enough to even care.

Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 1647 Laskey Road?

Rally's is open from 10:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 4:00 AM on Fridays and Saturdays.

Does Rally's at 1647 Laskey Road offer drive-thru service?

Yes, Rally's provides drive-thru service for convenient ordering and pickup.

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