Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1638 N. Reynolds Rd. in Toledo, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported poor service, including long wait times, rude staff, and difficulty in resolving order issues.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.
Delivery Problems
Customers frequently experienced issues with delivery, including late arrivals, incorrect orders, and reliance on third-party services like DoorDash.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted enjoyable food experiences.
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Naytasha Gooslin
Jan 6, 2026
2.0
I ordered off the website, no sign in so it's hard to get a refund besides calling the store and complaining.
They went through door dash for delivery, when it arrived it was a complete mess. Toppings everywhere, box is soaked from the sauce and everything is bunched into one corner. I assumed it was the driver until there was a bunch of random cuts all of the pizza as well that made absolutely no sense.
RR
Ra'Shyra Rice
Jan 5, 2026
1.0
0/10 It’s took a total of three hours for the store to figure out that all they could do was remake my pizza so confused why I took two shifts to figure that out and then when I get upset because now I want a refund, I can’t even get that I definitely would never order From this location again The delivery driver was kind though Aside the food
WI
William Wismer II
Dec 31, 2025
1.0
They don't listen and then blame the customer for there mistake
FN
Francis Neal
Nov 4, 2025
5.0
The most amazing guys and service.
JG
Jennifer Gillig
Sep 5, 2025
2.0
I ordered for a friend on the app. Was off by one house number and the order wa placed too soon. I had put in the time but it didn't save. Called the store immediately to stop the order. The guy who answered kept telling me they were too busy to help me. I told him I needed to cancel an order. He kept telling me to call back.
When i finally got through, the app told me the order was delivered. I told the manager I had been trying to call to cancel that order and I want a refund. She apologized, said she would get the order canceled and take care of it. I have not seen a refund yet.
Poor service. They either need to get more help that know what they are doing or close that location.