Papa Johns Pizza

3.2
208 reviews
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Business Details

3137 West Alexis Road, Toledo, OH
43613, United States
(419) 474-8400
https://locations.papajohns.com/united-states/oh/43613/toledo/3137-west-alexis-road?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Toledo, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Toledo pizza for any occasion. Call us for pizza delivery in Toledo or stop by 3137 West Alexis Road for carryout to order the best pizza in Toledo, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3137 West Alexis Road, Toledo, OH
43613, United States

Hours

Reviews

3.2
208 reviews
5 stars
81
4 stars
24
3 stars
25
2 stars
18
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the pizza being undercooked, poorly made, or lacking toppings, leading to dissatisfaction.

Customer Service

Several reviews highlighted poor customer service experiences, including rude staff, long wait times, and issues with order accuracy.

Delivery Issues

Numerous customers experienced delays in delivery, missing items, or incorrect orders, contributing to frustration.

Staff Performance

While some customers praised individual staff members for their friendliness and effort, others noted that the overall staffing levels were inadequate, leading to poor service.

Consistency

There were mixed reviews regarding the consistency of food quality and service, with some customers expressing disappointment compared to previous experiences.
  • MM
    Michael Michalak
    5 days ago
    2.0
    I love papa johns.... I go here at least once a week, the quality depends on who is working - i notice the best quality from the taller guy (he made my pizza the correct way with cheeze over the toppings)...my order is always marked as ready for pick up at least 5 minutes before its ready. Today my pizza looked pretty rough, but I think there is a new employee being trained... also, the peppers are WAY hotter than theyre supposed to be, but i like them anyways.
  • DT
    Dave Taulker
    Dec 29, 2025
    5.0
    The pizza is always dependably good at this location. The staff is always friendly and helpful also.
  • ST
    Susan Tobian
    Dec 16, 2025
    2.0
    I used to LOVE your pizza, I just had one and the crust and sauce are still great but the pepperoni is so thin I couldn't taste it at all, the same for the green peppers I can see them but can't taste them because they are so thin and the mushrooms I can't even see or taste so they must be cut so small. You just lost a customer!! To top it off I ordered online and it said it would send me an email as to when my pizza would be done and they never did send it I had to call the store to find out
  • ST
    Stephanie Thatcher
    Dec 6, 2025
    1.0
    Cold, soggy from sitting
  • DV
    Dave V
    Dec 2, 2025
    5.0
    I like Papa John's, but they could be a BIT better with the toppings...lol
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Frequently Asked Questions About Papa Johns Pizza

What are the opening hours for Papa Johns Pizza in Toledo, OH?

Papa Johns Pizza is open from 10:00 AM to 12:00 AM Monday through Thursday, 10:00 AM to 1:00 AM on Friday and Saturday, and 10:00 AM to 11:00 PM on Sunday.

Where is Papa Johns Pizza located in Toledo?

Papa Johns Pizza is located at 3137 West Alexis Road, Toledo, OH 43613, USA.