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Papa Johns Pizza

3.2
(207 reviews)

Business Details

3137 West Alexis Road, Toledo, OH
43613, United States
(419) 474-8400

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Toledo, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Toledo pizza for any occasion. Call us for pizza delivery in Toledo or stop by 3137 West Alexis Road for carryout to order the best pizza in Toledo, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3137 West Alexis Road, Toledo, OH
43613, United States

Hours

Reviews

3.2
207 reviews
5 stars
81
4 stars
24
3 stars
25
2 stars
18
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with many complaints about poorly made pizzas, insufficient toppings, and unsanitary conditions.

Customer Support

Several customers experienced issues with customer service, including unhelpful responses and lack of follow-up on complaints.

Staff Performance

While some staff were praised for their friendliness and effort, others were criticized for being overwhelmed and unprofessional.

Delivery Problems

Many customers faced significant delays in delivery, with some orders arriving cold or incomplete.
  • KC
    Kay Cowell
    Jan 13, 2026
    1.0
    Shockingly poor service. The employees were very rude and disrespectful. The food was made sloppy and none of the employees were wearing gloves or hats.. I DO NOT recommend you get a pizza from this unsanitary, disgusting establishment. Marco’s Pizza is where you want to eat at!
  • MM
    Michael Michalak
    Jan 7, 2026
    2.0
    I love papa johns.... I go here at least once a week, the quality depends on who is working - i notice the best quality from the taller guy (he made my pizza the correct way with cheeze over the toppings)...my order is always marked as ready for pick up at least 5 minutes before its ready. Today my pizza looked pretty rough, but I think there is a new employee being trained... also, the peppers are WAY hotter than theyre supposed to be, but i like them anyways.
  • DT
    Dave Taulker
    Dec 29, 2025
    5.0
    The pizza is always dependably good at this location. The staff is always friendly and helpful also.
  • ST
    Susan Tobian
    Dec 16, 2025
    2.0
    I used to LOVE your pizza, I just had one and the crust and sauce are still great but the pepperoni is so thin I couldn't taste it at all, the same for the green peppers I can see them but can't taste them because they are so thin and the mushrooms I can't even see or taste so they must be cut so small. You just lost a customer!! To top it off I ordered online and it said it would send me an email as to when my pizza would be done and they never did send it I had to call the store to find out
  • ST
    Stephanie Thatcher
    Dec 6, 2025
    1.0
    Cold, soggy from sitting

Frequently Asked Questions About Papa Johns Pizza

What are the opening hours for Papa Johns Pizza in Toledo, OH?

Papa Johns Pizza is open from 10:00 AM to 12:00 AM Monday through Thursday, 10:00 AM to 1:00 AM on Friday and Saturday, and 10:00 AM to 11:00 PM on Sunday.

Where is Papa Johns Pizza located in Toledo?

Papa Johns Pizza is located at 3137 West Alexis Road, Toledo, OH 43613, USA.

Brand Certified Facts from Papa Johns Pizza

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Certified March 01, 2026Yext Knowledge Graph
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