CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Toledo is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple customers reported poor service, including rude staff and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about stale items, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty facilities and unsanitary food conditions.
Customer Experience
Positive experiences were noted with specific staff members, but overall consistency in service quality was lacking.
Pricing Concerns
Customers expressed dissatisfaction with high prices and perceived reductions in portion sizes.
AJ
alaska josh
Feb 22, 2026
1.0
The girl with the hijab messed up my order TWO TIMES and she was so rude on top of that I used to really like panera up untill this experience she single handily ruined it for me
AH
Adam Harding
Feb 7, 2026
5.0
Food was wonderful! Great service and very clean
MK
Michaela Kingston
Jan 29, 2026
5.0
Amal (hope I spelled it correctly) in drive thru is amazing! She’s welcoming, friendly and makes my Coffee perfect every time.
CV
Crest View
Jan 28, 2026
1.0
I find the service was pretty bad here. I would give a zero if I could. I walked in and this woman at the counter didn’t say anything. As soon as I spoke to get her attention she put her finger up to make me be quiet as she was counting bagels. Seriously??? Get out of the food business or anything related to customer service. Shame on Panera for allowing this kind of bottom of the barrel service. She might be better off working in a bar.
JM
justin miller
Dec 27, 2025
3.0
The food was OK, but I feel like they are trying to hard and no longer have any normal items on the menu. The facility was clean and well maintained but busy. Wait time was about 15 minutes for a soup and sandwhich along with a bowl of Mac and cheese.