McDonald's

3.0
1550 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7159 W Central Ave, Toledo, OH
43617, United States

Hours

Reviews

3.0
1,550 reviews
5 stars
402
4 stars
256
3 stars
294
2 stars
151
1 star
447

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and issues with order accuracy.

Food Quality

Many reviews highlighted cold, stale, or improperly cooked food, leading to dissatisfaction.

Management Issues

Numerous comments indicated poor management and lack of oversight, contributing to the overall negative experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their politeness and helpfulness.
  • SH
    Sarah Hall
    6 days ago
    1.0
    This McDonald’s is absolutely ridiculous. Every time I come here the employees are rude, snappy, and clearly miserable. The last THREE times have been nothing but problems. The first visit, my food was cold, the fries had ZERO salt, and the woman taking orders acted like speaking to me was an inconvenience. I asked for one second to check with my son and she literally looked annoyed that I dared to ask. The second visit? Again—cold food, made wrong. How does that even keep happening? And the third, which WILL be my last, was the final straw. I ordered three meals after a long day, got home, and of course the fries were missing. I specifically asked for NO CHEESE on ANY burger and guess what? All three came loaded with cheese. I called to get it fixed and was put on hold just to be completely ignored. I sat there for over 20 minutes before finally giving up. Whoever is managing this location seriously needs to retrain every single employee on basic customer service, accuracy, and respect. This is unacceptable.
  • BB
    BECCA BROWN
    Nov 17, 2025
    5.0
    Great crew and always friendlier then most..get your order right 98% of the time! That's an A++ for me!
  • LF
    Lynetta Faust
    Nov 13, 2025
    1.0
    I don't go out very often even though I drive for 9 plus hours a day. I bought a big Mac and a diet coke. Worst big Mac I've had and I probably only eat 1 two times a year. It had so much sauce on it and was just dripping down and smothered. The bun was hard and dry. Just gross. The cashier was rude. After I paid said nothing. Waited at the second window for 5 minutes. Need to get it together. People won't eat out no more!
  • KF
    KT Freeman
    Nov 11, 2025
    3.0
    Was told in drive thru got in line first and they helped the person that got there second also got Carmel coffee and 2 steak egg and cheese bagels and got sausage and I'm Muslim and carmel coffee tasted like they added 20 pumps of Carmel when I poured it out is was so slimy money wasted $18 but times are hard do not recommend at all trash all around
  • AB
    Alex Bennett
    Oct 26, 2025
    4.0
    No fountain soda machine in the lobby anymore at this location. The service was a bit slow even though we were the only ones in the lobby(full druve thru), otherwise the food was correct and hot once we got it. The employees were a bit rude to one another as well...

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 7159 W Central Ave, Toledo, OH?

The restaurant is open daily from 6:00 AM to 9:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Wednesday and Sunday from 7:00 AM to 11:00 PM, Thursday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 7:00 AM until 2:00 AM.