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McDonald's

3.2
(1510 reviews)

Business Details

831 W Alexis Rd, Toledo, OH
43612, United States
(419) 476-5174
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
831 W Alexis Rd, Toledo, OH
43612, United States

Hours

Reviews

3.2
1,510 reviews
5 stars
425
4 stars
276
3 stars
287
2 stars
152
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly during night shifts.

Food Quality

Many reviews highlighted poor food quality, including stale items, incorrect orders, and unsatisfactory preparation.

Positive Experiences

Some customers praised specific staff members for excellent service and noted that food was fresh and hot on certain occasions.

Cleanliness Concerns

Several reviews mentioned cleanliness issues within the restaurant, including messy conditions and unsanitary practices.

Inconsistent Operations

Customers expressed frustration over inconsistent hours and service availability, particularly regarding drive-thru operations.
  • RR
    Rayshen
    Feb 19, 2026
    2.0
    Ordered from door dash they forgot my drink I ordered with my meal
  • RJ
    Ray Laura Jr
    Feb 7, 2026
    4.0
    Completely average in every way.
  • ON
    One N
    Jan 21, 2026
    5.0
    Zero issues.
  • ES
    Ellen S.
    Dec 23, 2025
    3.0
    It's McDonalds! Everyone almost knows what to expect.
  • CB
    Clay Blakeley
    Nov 23, 2025
    3.0
    Slower than usual service. Order is incorrect 50% of the time. If it wasn't for convenient location I wouldn't even bother

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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