Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,502 reviews
5 stars
422
4 stars
274
3 stars
286
2 stars
150
1 star
370
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff, particularly during night shifts.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrectly prepared items.
Positive Experiences
Some customers praised specific staff members for excellent service and noted that food was fresh and hot during their visits.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions and a messy dining area, indicating a need for better maintenance.
Operational Problems
Customers expressed frustration over the restaurant's inconsistent hours and issues with the drive-thru service.
- ESEllen S.Dec 23, 20253.0It's McDonalds! Everyone almost knows what to expect.
- CBClay BlakeleyNov 23, 20253.0Slower than usual service. Order is incorrect 50% of the time. If it wasn't for convenient location I wouldn't even bother
- MHMark HarrisNov 21, 20251.0Horrible food
- KKkevin korbusNov 13, 20255.0This is the best McDonalds in the Toledo area by far. I drive out of my way to go there because its always fast and fresh day or night also the staff is super friendly. Keep up the good work u guys are awesome!
- ALAnthony LealNov 6, 20251.0Got 5 happy meals and a bacon buffalo deluxe sandwich get home and my bacon buffalo was not a deluxe tried calling 3 times and got hung up on them go back to the restraunt they remake my bacon buffalo sandwich I get in car and check it it has 2 messy tomatoes and like no lettuce and at that it was shredded little pieces that not how the burger is advertised highly not recommended
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 831 W Alexis Rd, Toledo?
McDonald's at 831 W Alexis Rd in Toledo is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's location offers delivery, including same-day and no-contact delivery services.
Is there a drive-thru available at this McDonald's, and what are its hours?
Yes, this McDonald's has a drive-thru that is open 24/7 every day of the week.
How can I place an order for McDonald's online or via a mobile app?
You can place an order online via https://mcdonalds.order.online/business/-5579 or download the McDonald's app on iOS or Android from their respective stores.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any rewards programs available to customers?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What services does this McDonald's location provide for customer convenience?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Game Stop for video games and electronics, T.J. Maxx for shopping, and Starbucks for coffee and bakery items.
Is there a convenient gas station and coffee shop near McDonald's?
Yes, Kroger Fuel Center near McDonald's offers gas, convenience store items, and coffee.
Where can I find professional services like locksmiths close to McDonald's?
KeyMe Locksmiths is located nearby for key and locksmith services.