McDonald's

3.1
1493 reviews
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Business Details

831 W Alexis Rd, Toledo, OH
43612, United States
(419) 476-5174
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
831 W Alexis Rd, Toledo, OH
43612, United States

Hours

Reviews

3.1
1,493 reviews
5 stars
417
4 stars
271
3 stars
285
2 stars
150
1 star
370

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor management and lack of professionalism.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer frustration.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale or improperly cooked items.

Drive-Thru Experience

Customers frequently experienced long wait times and poor service in the drive-thru, with some being ignored or receiving incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions within the restaurant, contributing to a negative dining experience.
  • CB
    Clay Blakeley
    1 day ago
    3.0
    Slower than usual service. Order is incorrect 50% of the time. If it wasn't for convenient location I wouldn't even bother
  • KK
    kevin korbus
    Nov 13, 2025
    5.0
    This is the best McDonalds in the Toledo area by far. I drive out of my way to go there because its always fast and fresh day or night also the staff is super friendly. Keep up the good work u guys are awesome!
  • AL
    Anthony Leal
    Nov 6, 2025
    1.0
    Got 5 happy meals and a bacon buffalo deluxe sandwich get home and my bacon buffalo was not a deluxe tried calling 3 times and got hung up on them go back to the restraunt they remake my bacon buffalo sandwich I get in car and check it it has 2 messy tomatoes and like no lettuce and at that it was shredded little pieces that not how the burger is advertised highly not recommended
  • AG
    Aubrey Gareau
    Nov 3, 2025
    1.0
    Went through the drive-through trying to order my food. The gentleman in the drive-through couldn’t help me so I came inside the lady inside. I asked to make a wrap into a big Mac. I will pay the price. It was a problem. This lady threw a fit and still tried to sell me something I was not paying for. Asked for a manager and he was just as rude !! Y’all got employees playing around and outside smoking weed but I can’t get my food ? Just crazy !! Your manger is too buddy buddy with his employees your employees can’t even acknowledge people and this is at 5:30pm so I can only imagine the rest of the day !
  • DB
    Deana Butler
    Nov 2, 2025
    5.0
    Best experience I have had at McDonald's in forever. Everyone was happy, smiling and quick. Nice job! 👏
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 831 W Alexis Rd, Toledo?

McDonald's at 831 W Alexis Rd in Toledo is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery, including same-day and no-contact delivery services.