McDonald's

3.4
1113 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5210 N Summit St, Toledo, OH
43611, United States

Hours

Reviews

3.4
1,113 reviews
5 stars
357
4 stars
224
3 stars
211
2 stars
108
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or undercooked items.

Cleanliness

While some praised the cleanliness of the dining area, others noted dirty tables and unsanitary conditions.

Speed of Service

Service speed was inconsistent, with some customers experiencing quick service while others faced significant delays.
  • MS
    M B (spyderman21187)
    Jan 2, 2026
    1.0
    This location is terrible years ago it was good but now no matter if you dine in carryout or go through the drive through the food is always cold and stale sloppy poorly prepared and the customer service is horrible if you dine in you could be the only person in the restaurant and the workers will look at you but for some reason it still takes ten minutes for someone to help you I literally watched a elderly woman be treated like a piece of trash for asking a simple question . This restaurant needs a completely new staff or it needs to be torn down I truly believe that's the only way to fix this place oh one more thing if your looking for fast food believe it or not this isn't the place even though all the food is old and stale it still takes forever to get your food and the fries absolutely suck . The owner of this place needs to take a refresher course in food safety customer service and how to hire and fire employees
  • AA
    Adrianna
    Dec 22, 2025
    2.0
    My dear cousin was very upset with just how stingy this place is with their bacon. And he was distraught when he found a hair in his Mcrib. And they didn't give us our mobile order after asking like 2-3.
  • JR
    Jodi Rump
    Dec 16, 2025
    5.0
    Just spotted in for a quick bite. Cashier was very friendly. Was nice to get fresh fries.
  • SW
    Sara Worden
    Dec 15, 2025
    1.0
    Come here a lot because I live in the neighborhood. Foods usually always good. Don't usually have a problem with that. They people the got working the windows tho. No customer service at all. Just stopped by to grab myself some lunch. The girl at the window didn’t ask me what I wanted to order, didn’t tell me my total, and also did not tell me that I was paid, or if I wanted a receipt. I didn’t get a hello. I didn’t get a goodbye nothing. You guys need to get more customers service friendly people. Your employees treat me like a burden. Guess you guys don’t want my money.
  • CB
    Chris Bryan
    Nov 22, 2025
    1.0
    I went through the drive through. I got a $5 mcdoubl, I drove all the way home and they didn't give me my small fry. The cashier, asked me if I want a receipt. I said, no, it's my fault, I should have looked in the bag, so I drove back up there to the manager basically accused me of trying to steal a small fry like you forgot my small fry, you see the sandwich, you see the nuggets. But there's no fry in the bag like, why would you even make a customer being questioned over a small fry?Just put the bat , put the fry in the bag , bro

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

The McDonald's at 5210 N Summit St, Toledo, OH is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it opens at 6:00 AM and closes at 10:00 PM.

Is there a drive-thru available and what are its hours?

Yes, this McDonald's location has a drive-thru available. It operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.