Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or undercooked items.
Cleanliness
While some praised the cleanliness of the dining area, others noted dirty tables and unsanitary conditions.
Speed of Service
Service speed was inconsistent, with some customers experiencing quick service while others faced significant delays.
MS
M B (spyderman21187)
Jan 2, 2026
1.0
This location is terrible years ago it was good but now no matter if you dine in carryout or go through the drive through the food is always cold and stale sloppy poorly prepared and the customer service is horrible if you dine in you could be the only person in the restaurant and the workers will look at you but for some reason it still takes ten minutes for someone to help you I literally watched a elderly woman be treated like a piece of trash for asking a simple question . This restaurant needs a completely new staff or it needs to be torn down I truly believe that's the only way to fix this place oh one more thing if your looking for fast food believe it or not this isn't the place even though all the food is old and stale it still takes forever to get your food and the fries absolutely suck . The owner of this place needs to take a refresher course in food safety customer service and how to hire and fire employees
AA
Adrianna
Dec 22, 2025
2.0
My dear cousin was very upset with just how stingy this place is with their bacon. And he was distraught when he found a hair in his Mcrib. And they didn't give us our mobile order after asking like 2-3.
JR
Jodi Rump
Dec 16, 2025
5.0
Just spotted in for a quick bite. Cashier was very friendly. Was nice to get fresh fries.
SW
Sara Worden
Dec 15, 2025
1.0
Come here a lot because I live in the neighborhood. Foods usually always good. Don't usually have a problem with that. They people the got working the windows tho. No customer service at all. Just stopped by to grab myself some lunch. The girl at the window didn’t ask me what I wanted to order, didn’t tell me my total, and also did not tell me that I was paid, or if I wanted a receipt. I didn’t get a hello. I didn’t get a goodbye nothing. You guys need to get more customers service friendly people. Your employees treat me like a burden. Guess you guys don’t want my money.
CB
Chris Bryan
Nov 22, 2025
1.0
I went through the drive through. I got a $5 mcdoubl, I drove all the way home and they didn't give me my small fry. The cashier, asked me if I want a receipt. I said, no, it's my fault, I should have looked in the bag, so I drove back up there to the manager basically accused me of trying to steal a small fry like you forgot my small fry, you see the sandwich, you see the nuggets. But there's no fry in the bag like, why would you even make a customer being questioned over a small fry?Just put the bat , put the fry in the bag , bro
What are the regular operating hours for this McDonald's location?
The McDonald's at 5210 N Summit St, Toledo, OH is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it opens at 6:00 AM and closes at 10:00 PM.
Is there a drive-thru available and what are its hours?
Yes, this McDonald's location has a drive-thru available. It operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
What delivery services does this McDonald's offer?
The McDonald's offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery from 6:30 AM to 10:30 PM on most days, extending to 11:30 PM on Fridays and Saturdays.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on Apple's App Store and Google Play Store. Quick links are also provided for easy access to the app.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's provide WiFi and mobile ordering?
Yes, services include WiFi, mobile ordering, mobile offers, McDelivery, drive-thru, and gift cards.
What nearby dining options can I visit alongside McDonald's?
Nearby dining options include Pizza Hut, Bambino's Pizza and Subs, Grace's Kitchen, Kings Taste (both breakfast and brunch), Sweets by Caroline cafe, The Whales Tale pub and bar, and Vito's Pizza and Subs.
Are there any nearby entertainment or shopping spots near McDonald's?
Yes, nearby you can visit Albring Music & Games, which offers music and bar experiences, Family Video stores, and Dollar General for discount shopping and arts and crafts supplies.
What nearby services might be helpful before or after visiting McDonald's?
You can find nearby services like Huntington Bank with ATMs, H&R Block for tax and financial help, Summit Family Eye Care for eye care, and pet grooming services like Aunt Linda's Pet Grooming and Jim's Dog Grooming.
How can I contact this McDonald's location?
You can reach McDonald's at 5210 N Summit St, Toledo, OH by phone at +1 419-727-7828.