McDonald's

3.4
1108 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5210 N Summit St, Toledo, OH
43611, United States

Hours

Reviews

3.4
1,108 reviews
5 stars
356
4 stars
224
3 stars
210
2 stars
108
1 star
210

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, old, or incorrect items.

Cleanliness

While some customers praised the cleanliness of the dining area, others noted dirty tables and unsanitary conditions.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of proper training.

Breakfast Satisfaction

Breakfast items received positive feedback, with many customers expressing satisfaction with the morning menu.
  • CB
    Chris Bryan
    2 days ago
    1.0
    I went through the drive through. I got a $5 mcdoubl, I drove all the way home and they didn't give me my small fry. The cashier, asked me if I want a receipt. I said, no, it's my fault, I should have looked in the bag, so I drove back up there to the manager basically accused me of trying to steal a small fry like you forgot my small fry, you see the sandwich, you see the nuggets. But there's no fry in the bag like, why would you even make a customer being questioned over a small fry?Just put the bat , put the fry in the bag , bro
  • MS
    Mike Schrader
    6 days ago
    3.0
    Bad service rude manager at night
  • JS
    Jeffrey Smith
    Nov 2, 2025
    1.0
    Food was under cooked.
  • CF
    Caitlyn Frisko
    Oct 12, 2025
    1.0
    We ordered in the app. I get there to pick up my food and Im told its cash only as the card reader is down. The girl on the speaker had to ask if they were still filling mobile orders. I get up to the window and Im handed my drink with the lid not even on, I had to put it on myself. The girl hands me the mcflurry my boyfriend ordered and then tells me to have a good night. I tell her I had food in my order, and she shouts to someone else "she had food?" And after I hear someone tell her that yes, I did, she tells me I have to wait. Finally get my food and the girl rolls her eyes when I check to make sure we have everything. I get home, my boyfriends double hamburger has cheese on it and our fries are not old old, but cold as well. My boyfriend called the store and is told "we have a new person taking orders" and when told that we used the app we are told " well its closing time and we are busy, things get mixed up we are human we make mistakes" then we are hung up on. Absolutely ridiculous and uncalled for. My boyfriend cant have cheese, it'll make him sick. Train your people better. Now we've wasted money on incorrect food, and food that is inedible.
  • JB
    Jennifer Bladel
    Oct 10, 2025
    5.0
    The manager was cussing at the employees a little to much in front of the public , ... Which is very unprofessional and, ... I would feel very uncomfortable as an employee... But over they were pretty quick on the inside for my dash

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

The McDonald's at 5210 N Summit St, Toledo, OH is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it opens at 6:00 AM and closes at 10:00 PM.

Is there a drive-thru available and what are its hours?

Yes, this McDonald's location has a drive-thru available. It operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.