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McDonald's

3.4
(1115 reviews)

Business Details

5210 N Summit St, Toledo, OH
43611, United States
(419) 727-7828
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5210 N Summit St, Toledo, OH
43611, United States

Hours

Reviews

3.4
1,115 reviews
5 stars
360
4 stars
223
3 stars
211
2 stars
107
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and poor customer interactions, particularly during busy hours.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and issues with mobile app orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Cleanliness

While some customers noted clean dining areas, others reported unsanitary conditions behind the counter and in the kitchen.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attentiveness.
  • TD
    Tiffany Detrick
    4 days ago
    5.0
    They always make the best shakes and mocha frappes 🥰
  • DR
    Dethsirum Rest
    Feb 20, 2026
    1.0
    I placed an order on the app. When I got there they couldn’t get my order to go through, even though they could see my order. I was told I could place a new order directly or in the app. This has happened at least a half dozen times in a few months. I’ve tried placing a new order in the app but it won’t allow me to because I already have an order in process and placing an order at the store doesn’t give me the deals that the app does and it’s too expensive without the deals. I am tired of wasting my time ordering and driving to the restaurant only be to be told my order won’t go through. I will not be patronizing this restaurant again.
  • RJ
    Richtofen Jagodzinski
    Jan 18, 2026
    1.0
    Normally stop by here when I pass by but lately it has been quite an unenjoyable experience, like I just spent 23$ on food for 3 of my mc. Doubles to not have any meet on them..... How the hell do you not put any meat of 3 out of 5 mcdoubles.... The only thing I can think of is pure laziness, not only that they never answer the phone... At this point I feel as though I have been screwed out of close to 15$ and it appears no way to correct the issue
  • MS
    M B (spyderman21187)
    Jan 2, 2026
    1.0
    This location is terrible years ago it was good but now no matter if you dine in carryout or go through the drive through the food is always cold and stale sloppy poorly prepared and the customer service is horrible if you dine in you could be the only person in the restaurant and the workers will look at you but for some reason it still takes ten minutes for someone to help you I literally watched a elderly woman be treated like a piece of trash for asking a simple question . This restaurant needs a completely new staff or it needs to be torn down I truly believe that's the only way to fix this place oh one more thing if your looking for fast food believe it or not this isn't the place even though all the food is old and stale it still takes forever to get your food and the fries absolutely suck . The owner of this place needs to take a refresher course in food safety customer service and how to hire and fire employees
  • AA
    Adrianna
    Dec 22, 2025
    2.0
    My dear cousin was very upset with just how stingy this place is with their bacon. And he was distraught when he found a hair in his Mcrib. And they didn't give us our mobile order after asking like 2-3.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

The McDonald's at 5210 N Summit St, Toledo, OH is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it opens at 6:00 AM and closes at 10:00 PM.

Is there a drive-thru available and what are its hours?

Yes, this McDonald's location has a drive-thru available. It operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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