McDonald's

3.0
2293 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3138 Secor Rd, Toledo, OH
43606, United States

Hours

Reviews

3.0
2,293 reviews
5 stars
569
4 stars
428
3 stars
429
2 stars
220
1 star
647

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food preparation mistakes.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, contributing to a negative overall experience.

Food Quality

While some customers enjoyed fresh food, others complained about cold, stale, or improperly prepared items.

Customer Experience

Mixed experiences with staff, ranging from friendly and helpful to dismissive and rude, leading to inconsistent customer satisfaction.
  • DD
    David
    1 day ago
    1.0
    They short you purposely on food you order.
  • WB
    William Baldwin
    1 day ago
    1.0
    Has happened to mr twice now.manager at hotel down the street warned me. If you order nuggets. They short you a few nuggets on purpose to save on food costs. Employee staying at same hotel tells me owner tell.managers to short on food for costs. If you complain they wont refund or give you what you really ordered. I tried.
  • PH
    Precious Honey
    3 days ago
    1.0
    This has to be one of the worst McDonald's that I have ever been to. There have been several occasions where I have come through in the morning to be told that they're only taking doordash orders or they're only taking cash or they're only taking online orders. Today was the best one of all we're not taking orders because we're doing a shift change. How long does it take to switch out a register there are no other registers that you can take an order on? It's too bad that Chick-fil-A is not open earlier because they are way better than this McDonald's with attitude and service
  • DH
    D Holmes
    Nov 7, 2025
    1.0
    The woman working the drive-thru tonight with the braids was very rude.
  • JR
    James Ruane
    Oct 18, 2025
    1.0
    Big Mac without the burger patties 🙄 how do you mess that one up No answer when called multiple times consecutively No receipt given so I can't contact corporate How do you mess up worse than Reynolds and Hill?

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3138 Secor Rd, Toledo?

McDonald's at 3138 Secor Rd in Toledo is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including curbside pickup, same day delivery, and no-contact delivery.