Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and overall lack of cleanliness in the restaurant.
Speed of Service
Customers frequently complained about slow service, both in the drive-thru and inside the restaurant.
Food Quality
Feedback indicated inconsistent food quality, with some items being served cold or not fresh.
MC
Melody Crockarell
Nov 16, 2025
1.0
Workers are Horrible. Customer Service isn't there at all. Stood at the counter for 22 mins before finally being greater. Then was told o had to take my order on the kisosk. So I did because im starving. Then waited another 10-15 mins just for my food..they were not busy
AS
Adrian “DarkRaven38” Sturgis
Oct 30, 2025
1.0
I eat here on a daily so hear me when I say McDonald has changed. It’s not at all what it used to be to be well maybe a little. This place allows their staff to be disrespectful to the customers. Even the Manager has an attitude. Good luck talking to someone worth talking to about the problems. I wrote what I thought was corporate. Like I figured no answer. They are all independently own so you won’t ever talk to anyone we’re talking to about your problems with this place THE Monopoly game that they played guess what got shut down early because they say they stopped giving them cups That have the stickers on them don’t complain about it because guess what next time I went in there my food got messed up and it’s been messed up since. They send me these things to report on the app but I did this several times but they tell me to send more complaints. Do something about them don’t make me keep reporting it a nothing happens. Again, wake up, thinking I want breakfast But I find out same person attitude. It’s OK I won’t be back again. This is my last day my last time coming to this place.
SR
Stacey Rapino
Oct 28, 2025
5.0
I’ve been to a lot of McDonald’s around the world….
Consistently the best of them All!
JF
Josh Fischer
Oct 28, 2025
1.0
Waited at the drive through for about 10 minutes and never was served so I had to go inside to place my order and then wait another 10 minutes for my food.
JJ
Joseph Moye Jr. (Jay)
Oct 17, 2025
5.0
Quick service hot food you get what you pay for might get a little attitude but it's part of the experience 10/10 will always stop here for breakfast