McDonald's

2.7
2078 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1727 W Laskey Rd, Toledo, OH
43613, United States

Hours

Reviews

2.7
2,078 reviews
5 stars
426
4 stars
282
3 stars
363
2 stars
226
1 star
781

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, old, or improperly prepared food, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, indicating a need for better maintenance.

Management Issues

There were complaints about unprofessional behavior from management and staff, contributing to a negative customer experience.
  • AS
    Anna Sullivan
    3 days ago
    1.0
    It’s pretty gross inside. Locked up bathrooms. Absolutely no care for the experience of the customer. Really ratchet vibes.
  • SP
    sherman powell
    Dec 24, 2025
    5.0
    Stopped in to grab a few drinks and the manager Nikki was great while most were exhausted and not smiling due to the high demand of customers she remained a delight. Thank you to the manager Nikki.
  • SH
    Samantha Hammye
    Dec 21, 2025
    1.0
    Missing nuggets for one of three $5 meals and all of the other food was very old…. Cold nuggets… Cold fries…. Dry Rubbery meat… Hard stale buns!!! I sent husband back for the missing nuggets which was all they replaced in my honest opinion the whole order should’ve been replaced because it all should’ve been taken out of the cabinets and put on the waist list anyways that’s how old it was this always happens on the night shift because it’s a bunch of kids and if you say anything you get nothing but attitude and disrespect and then question what they may have done to it if you try to say anything and have it replaced location needs more responsable adults on night shift that will hold staff accountable and take pride in there quality food and customer service. Sincerely, a very disappointed McDonald’s customer
  • KK
    Kam-LoaKstr
    Dec 9, 2025
    1.0
    I was doing an Uber order yesterday night. Went to the entrance to go and pick it up inside, just because I prefer going inside instead of the drive thru. One of the female employees just locked the door in my face without so much as a sideways glance! The other female employee, working the drive thru, was only slightly less rude. Some of the most disrespectful and miserable people I've had the misfortune of coming across. Avoid this McDonalds at all costs!
  • YF
    Yori Ford
    Dec 3, 2025
    1.0
    Never ordering from this McDonald's again. Seems like every time we order from this one, there's something missing or wrong. Tonight, for delivery, we ordered 3 meals. Somehow, we got 3 drinks and no meal. And one of the drinks was the wrong size. The dasher was nice enough to go back to the restaurant and recover the rest of the order but when he brought back the food, which he was assured was the rest of the order, it was still missing a kids meal. I went to the restaurant and when I got there, the lady I spoke to about my order seemed to be annoyed, but it's not really my fault that you guys can't make sure orders are getting out the door correctly. We have had multiple instances of this happening, so we're done. This seems to be a consistent issue with this store.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 1727 W Laskey Rd, Toledo, OH?

The McDonald's at 1727 W Laskey Rd is open daily from 6:00 AM to 9:00 PM for dining.

When is the McDonald's drive-thru open?

The drive-thru is available every day from 5:00 AM to 1:00 AM.