Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted extremely slow service, rude employees, and neglectful customer care, leading to a frustrating experience for many customers.
Food Quality
Customers frequently reported cold, poorly prepared food, with several instances of incorrect orders and unsatisfactory meal quality.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, was criticized, with reports of dirty conditions and unpleasant odors.
Management Issues
Several reviews mentioned poor management practices, including unresponsive staff and lack of accountability for service failures.
Customer Experience
Overall, the customer experience was marred by long wait times, unprofessional behavior from staff, and a general lack of customer service.
MS
Maria Scott
3 days ago
1.0
rude and unhelpful. worker with the ginormous nose ring gave me the wrong order then told me to drop the attitude when i told her it was wrong lmao
RC
Rasaan Coleman
Jan 5, 2026
5.0
All I can say to put it as short: I ❤️ coming here no matter what time of day it is, the orders come fast 👍🏼 and the team members are always family-friendly 👫
CB
Chris Beamer
Jan 3, 2026
1.0
Worst of the worst. I suggest not going to this McDonald's. Drive 5 minutes in any direction and go to a different one. Your only going to be disappointed or waiting so long that you could have had a five course meal at a high end restaurant. Oh and the aditutde when you tell them something is wrong. Worst.
GH
Gregory heckel
Dec 27, 2025
1.0
The worst McDonald's hands down. Sat in line for 30 minutes with only 5 cars in the line. Then when we got our food the employee threw the bag out the window and dropped our food and said that sucks and walked off. Then we sat for an additional 10 minutes for her to get the order remade. Who ever runs this McDonald's needs too reconsider the people they hire.
DM
Delaney Mullen
Dec 20, 2025
1.0
I’ve never gone through here and had good food. Food is always cold, employees are always rude, fries are never filled, even the drinks aren’t filled and you have to ask for them to do so. Today, our food is cold and burnt (but also squishy and soggy? hats off to them for managing that) and we received one of our sandwich wrappers DRIPPING in grease. It literally dripped on my couch 🤢 Overall, TERRIBLE McDonalds.
What are the regular dining hours for McDonald's at 2130 S Reynolds Rd, Toledo?
The dining hours are from 6:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 11:00 PM on Sundays.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Saturday, and from 5:00 AM to 11:00 PM on Sundays.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 7:00 AM to 11:00 PM.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, this location features a drive-through service.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, or by using the provided quick link URL.
What other food options are nearby this McDonald's?
Nearby food options include Subway, Steak 'n Shake, Golden Lily (Chinese restaurant), and Tandoor Cuisine of India for diverse dining experiences.
Are there convenient services close to McDonald's for customers?
Yes, nearby services include a LibertyX Bitcoin ATM, Community Discount Pharmacy, Goodyear Auto Service for vehicle needs, and Kids Foot Locker for shopping.
What entertainment and wellness options can customers visit near McDonald's?
Customers can visit Js Arcade for gaming and socializing, Embody Wellness for fitness and massage, and Exceleration Gymnastics Center for sports activities nearby.