McDonald's

3.0
1762 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2130 S Reynolds Rd, Toledo, OH
43614, United States

Hours

Reviews

3.0
1,762 reviews
5 stars
455
4 stars
314
3 stars
326
2 stars
189
1 star
478

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiencing long wait times and incorrect orders.

Food Quality

Many reviews mentioned cold, poorly prepared food, with complaints about items being missing or incorrect.

Cleanliness

The restaurant was frequently described as dirty, with reports of unsanitary conditions in the bathrooms and overall cleanliness issues.

Operational Issues

Customers noted that the lobby often closed early, and there were frequent problems with the drive-thru service, including long waits and confusion over orders.

Customer Experience

Overall, the customer experience was negatively impacted by a lack of responsiveness from staff and management, leading to frustration among patrons.
  • WP
    William Papenfuss
    3 days ago
    5.0
    Quick & friendly staff
  • JM
    Jim Meier
    4 days ago
    1.0
    I would rate them lower. The server was just awful.
  • TB
    Thomas Bird
    6 days ago
    2.0
    Bathrooms were terrible! Plugged stool and tampons on floor. Smell was strong!
  • DP
    David Pedigo
    Nov 15, 2025
    2.0
    I was in the drive thru an the little girl on the headset in lane two was rude. Everytime I ordered something I was met with is that all!! I felt rushed an couldn't take my time getting what I want an pay for!! I proceed to pay out an lady was nice at the first window handed me the receipt like they are supposed to. Then I go to second window wasn't greeted the little girl just looked at me didnt read off order like they are supposed to handed me a sweet tea with the wrong lid on it so I spilled some I felt like I couldn't even ask for ketchup in the bag. The service was unacceptable I tried to call to reach out to manager an they kept letting the line ring or pick it up an hang up will not go here again!!!!!
  • MG
    M3D3 G6
    Nov 6, 2025
    5.0
    This the best Mc. Donalds in toledo I swear!!!!!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 2130 S Reynolds Rd, Toledo?

The dining hours are from 6:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 11:00 PM on Sundays.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Saturday, and from 5:00 AM to 11:00 PM on Sundays.