McDonald's

3.0
1776 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2130 S Reynolds Rd, Toledo, OH
43614, United States

Hours

Reviews

3.0
1,776 reviews
5 stars
458
4 stars
314
3 stars
328
2 stars
188
1 star
488

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely slow service, rude employees, and neglectful customer care, leading to a frustrating experience for many customers.

Food Quality

Customers frequently reported cold, poorly prepared food, with several instances of incorrect orders and unsatisfactory meal quality.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, was criticized, with reports of dirty conditions and unpleasant odors.

Management Issues

Several reviews mentioned poor management practices, including unresponsive staff and lack of accountability for service failures.

Customer Experience

Overall, the customer experience was marred by long wait times, unprofessional behavior from staff, and a general lack of customer service.
  • MS
    Maria Scott
    3 days ago
    1.0
    rude and unhelpful. worker with the ginormous nose ring gave me the wrong order then told me to drop the attitude when i told her it was wrong lmao
  • RC
    Rasaan Coleman
    Jan 5, 2026
    5.0
    All I can say to put it as short: I ❤️ coming here no matter what time of day it is, the orders come fast 👍🏼 and the team members are always family-friendly 👫
  • CB
    Chris Beamer
    Jan 3, 2026
    1.0
    Worst of the worst. I suggest not going to this McDonald's. Drive 5 minutes in any direction and go to a different one. Your only going to be disappointed or waiting so long that you could have had a five course meal at a high end restaurant. Oh and the aditutde when you tell them something is wrong. Worst.
  • GH
    Gregory heckel
    Dec 27, 2025
    1.0
    The worst McDonald's hands down. Sat in line for 30 minutes with only 5 cars in the line. Then when we got our food the employee threw the bag out the window and dropped our food and said that sucks and walked off. Then we sat for an additional 10 minutes for her to get the order remade. Who ever runs this McDonald's needs too reconsider the people they hire.
  • DM
    Delaney Mullen
    Dec 20, 2025
    1.0
    I’ve never gone through here and had good food. Food is always cold, employees are always rude, fries are never filled, even the drinks aren’t filled and you have to ask for them to do so. Today, our food is cold and burnt (but also squishy and soggy? hats off to them for managing that) and we received one of our sandwich wrappers DRIPPING in grease. It literally dripped on my couch 🤢 Overall, TERRIBLE McDonalds.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 2130 S Reynolds Rd, Toledo?

The dining hours are from 6:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 11:00 PM on Sundays.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Saturday, and from 5:00 AM to 11:00 PM on Sundays.