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McDonald's

3.0
(1790 reviews)

Business Details

2130 S Reynolds Rd, Toledo, OH
43614, United States
(419) 865-0001
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2130 S Reynolds Rd, Toledo, OH
43614, United States

Hours

Reviews

3.0
1,790 reviews
5 stars
459
4 stars
315
3 stars
330
2 stars
189
1 star
497

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor customer service, including rudeness, neglect, and long wait times.

Food Quality

Many customers reported receiving cold, undercooked, or incorrect food orders, leading to dissatisfaction.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Management Issues

Customers expressed concerns about unprofessional staff behavior and ineffective management, impacting overall service.
  • EO
    EmaLeigh Orick
    5 days ago
    1.0
    Floors and tables was disgusting they had food and sticky stuff all over the floor. The food was cold when we got it and they didn't listen to our requests at all.
  • JB
    Jesus Bermudez
    Feb 17, 2026
    1.0
    Completely incompetent service; even though I asked for my soda, they refused to give it to me. I bought a large combo meal, and the meat was completely raw, not even cooked medium-rare.
  • BF
    Bruce Francis
    Feb 4, 2026
    1.0
    They wouldn't wait on me laugh at us seen it happen 2 white guys black guy came in they ran help him do sad pitiful place I suggest not going there
  • SS
    Sarah Stevens
    Jan 23, 2026
    1.0
    After they were extremely rude to me I drove home with my food, just to realize it was RAW! took it back to them, and the remake was cooked so much that the patties were literally Leather! It's not just the customer service you have to worry about it the food too. Be careful DONT GET SICK!
  • DL
    David Ludwikowski
    Jan 21, 2026
    1.0
    Everything. The entire everything needs cleaned. Who is running this place??? Even my burger box was even dirty. Whoever the manager is needs to assessed. If you can't love the place you run then you don't need to be in charge.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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