McDonald's

3.2
1556 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1520 Cherry St, Toledo, OH
43608, United States

Hours

Reviews

3.2
1,556 reviews
5 stars
457
4 stars
247
3 stars
323
2 stars
165
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Temperature

Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the quality of their meals.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about unsanitary conditions and locked restrooms.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff while others reported unprofessional behavior and lack of assistance.

Operational Issues

Frequent complaints about the restaurant being closed during posted hours, issues with the app orders, and overall inefficiency.
  • DP
    Darrel Pepe
    Oct 28, 2025
    1.0
    Burger was cold looked like a fake sandwich with a stiff bun
  • GC
    Gayle Carter
    Sep 21, 2025
    5.0
    Thank you for making my food hot 🔥🔥🔥🔥 see you all soon if the Lord Will.
  • KS
    Kaite Sondys
    Sep 19, 2025
    1.0
    Such a terrible experience this morning I waited 30 minutes for my food and got the wrong order twice was not greeted by anyone and when I finally got my food I was given the wrong coffee and my bag looked like they let it sit there collecting grease everyone behind me got their food before me when I ordered first and my order wasn't that hard or big of an order the lady with red hair was very disrespectful and I told them multiple times what my order was an kept getting they are working on it it doesn't take 30 minutes for some hash browns and two sausages I work in the customer service industry as well and I have never left a bad review anywhere I get places get busy but while your actively ignoring a customer and helping everyone around them and messing up two different times and still not even getting the order right is not ok after I was given the last order I just gave up the staff is so rude and unhelpful even the people that ordered after me were not happy with the service they were getting
  • LB
    Lew Brickhate
    Sep 10, 2025
    5.0
    Yummie
  • KS
    Kevin Schwartz
    Aug 23, 2025
    1.0
    People hanging outside begging for food

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1520 Cherry St, Toledo?

McDonald's at 1520 Cherry St is open from 6:00 AM to 11:00 PM every day.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 6:00 AM to 10:30 PM, except on Sundays when it starts at 7:30 AM.