Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,859 reviews
5 stars
468
4 stars
288
3 stars
359
2 stars
193
1 star
551
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a consistently poor service experience.
Food Quality
Many reviews highlighted issues with cold or old food, incorrect orders, and unsanitary conditions, including hair found in meals.
Drive-Thru Problems
Customers frequently experienced long waits and confusion regarding mobile orders, with some being told to cancel and reorder.
Staff Attitude
Several reviews noted unprofessional behavior from staff, including arguing with customers and a lack of basic courtesy.
Inconsistent Experience
While some customers reported improvements in service and food quality, many others described their experiences as hit or miss, particularly between day and night shifts.
- SWStephen Wright6 days ago1.0I asked for a quarter pounder with no onion. I waited at the 2nd window for that sandwich and still got onions on it.
- JRJudy RodriguezNov 14, 20251.0Really Bad Service have Me In Line very long Time I'm looking them standing at the Drive Thru window not doing nothing This Is The Night shift
- CCcalbain19Nov 6, 20251.0I would post my experience of the food but they never made my order. Placed an online order at 1:43 get there to pick my food up at 2:07 so 24 minutes later I got off work at 2. They didn’t answer the speaker multiple times (I waited a good few minutes between saying hello) so I pulled around to the window the first kid was rude to me like It was my fault they didn’t answer the speaker then got another person to take care of me who said they didn’t make my order and proceeded to tell me the reason was because they switched over to breakfast at 2 ok than why wasn’t my order made when I placed it before you switched over to breakfast again my order was placed at 1:43. Trash didn’t even offer to switch me to breakfast meals just said he couldn’t make it and he cancelled the order
- LWLaRon WilliamsNov 5, 20251.0I came through the drive thru for breakfast like I've done dozens of times using the mobile app and was told that they couldn't acknowledge my deal after the deal went through. Was told that the manager couldn't make an adjustment to honor the deal and that I would have to either pay full price or get out of their line so I decided to leave. Both managers simply said that it's a dollar sandwich and the won't do it.
- HTHaley ThomasOct 31, 20251.0Just went through the drive thru 10 mins ago I get home , I orders 3 5$ bundles I have everything but my nuggets tried calling the store but nobody answered only one of my kids eat nuggets, an she didnt get them I spent 27$ an didnt get my shit! An of course they arent answering i live on a whole other side of town
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1540 Broadway St, Toledo?
McDonald's at 1540 Broadway St in Toledo is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers 24/7 delivery services, including same-day and no-contact delivery options.
Can I order food via a mobile app from this McDonald's?
Yes, customers can order through the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's on Broadway St?
They accept multiple payment options including cash, American Express, Discover, Mastercard, Visa, Apple Pay, and Android Pay.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's has a drive-thru service that operates 24/7.
What are some nearby food options around McDonald's at 1540 Broadway St?
Nearby food options include Subway, Rice King, and Taco Bell, all offering various fast food and restaurant choices.
Are there any pharmacies or convenience stores near McDonald's on Broadway Street?
Yes, Rite Aid and Family Dollar are nearby convenience stores and pharmacies you can visit before or after your meal.
Which financial services are available near McDonald's at 1540 Broadway St?
KeyBank and Nueva Esperanza Community Credit Union are nearby financial services you can access conveniently.
What amenities and services does this McDonald's location offer?
This location offers WiFi, mobile ordering, McDelivery, mobile offers, drive-thru, and gift cards.
How can I earn rewards at this McDonald’s?
You can earn points for free food by joining MyMcDonald’s Rewards through their website.