Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff regarding order fulfillment.
Staff Behavior
Numerous customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of assistance.
Cleanliness
The dining area and service areas were often described as dirty and poorly maintained, contributing to a negative dining experience.
Food Quality
While some customers noted that food was occasionally fresh and hot, many others complained about cold, stale, or incorrect food items.
TB
Tara Bell
4 days ago
1.0
I debated whether I was gonna do this review or not because I thought it would be petty at first, but I literally get mad every time I think about it. I usually don’t go to McDonald’s for anything no more but yesterday we were craving a shamrock shake and I know better then to go to the one that’s by my house ( Manhattan ) because no mater what you ask for with icecream the machine is somehow always mysteriously down. So I drive to this one ( E Alexis Rd ) I order 1 cheeseburger plain a small fry and 3 shamrock shakes. They handed me the food and said I have to pull u up and we’ll bring out your shakes I sat for 7 minutes waiting for the 3 shakes. Get home we take our first drinks and it literally tasted like drinking toothpaste ( all 3 were thrown out ) mind u I don’t usually drink them so the dark green color didn’t throw me off. So today my sons still wanted a shamrock shake I went back to the same McDonald’s I explained to her how bad they were last night she said “ I can do half vanilla and half shamrock “ I said if you can’t adjust the mint flavoring that’s fine. Welp I get home and they were still so strong and nasty that those 3 were thrown out as well and at this point I feel like I just handed McDonald’s my money and got nothing in return. I know it’s just a shake but I work hard for my money and when I buy something whether it’s $15 or $150 I expect it to be worth it !!!!! This is now a McDonald’s that I will no longer go to for anything ……
JB
James Baker
5 days ago
3.0
I grew up eating McDonald's. This is nothing like I'm use to. First, it's extremely expensive for what it is. The servers act like your a bother to them. You use a kiosk to order and then you wait and wait and wait. What baffled me was I was the only one ordering food. The food itself was pretty good. However I doubt that I will be back.
LN
Leo Nelson
Feb 25, 2026
1.0
Don’t ever go to this McDonald’s. Went at 9:15 pm, 3 people working only 2 cars in the drive thru and waited 20+ minutes. We had 2 online orders and they made us pull around once for each order and ended up waiting 20 more minutes. Must have seen 6 other cars drive up and we finally get to get our order and there’s no BBQ or sweet and sour sauce. Really what are we doing here guys? I could’ve went to a restaurant and got a whole meal
MT
Matthew Tucker
Feb 14, 2026
2.0
There was yelling and shadow boxing going on in the restaurant around 11pm. Lady taking orders rude, took like 10 mins to show up to the window. Took the card, another 5 mins go by. More yelling and hollering, idk. Get the food, go home and fries and stale and cold. Gets two stars because im not longer hungry and ate it anyways, but im still disappointed.
JG
Jason Gibson
Jan 23, 2026
1.0
Worst customer service I've seen long long waits food isn't even hot after waiting 10 minutes I've been at the drive thru speaker and noone answered 6 cars waiting 10 minutes went by drove to the window hide and seek . I'll go hungry before I give these guys the satisfaction of screwing me over again
What are the regular operating hours for McDonald's at 1560 E Alexis Rd, Toledo, OH?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:45 PM, including same-day and no-contact delivery options.
What payment options are accepted at McDonald's at 1560 E Alexis Rd?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android devices.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other fast food options nearby?
Yes, nearby fast food restaurants include Arby's, Burger King, Blimpie, Taco Bell, and Subway, offering diverse menu choices within a short distance.
Where can I find gas stations close to this McDonald's?
Nearby gas stations include bp, Circle K, Meijer Express Gas Station, CAT Scale, and Pilot Travel Center, convenient for refueling your vehicle before or after visiting McDonald's.
Are there any hotels near this McDonald's location?
Yes, Comfort Inn and Suites, Hampton Inn & Suites-North Toledo, Holiday Inn Express Toledo North, and Courtyard by Marriott Toledo North are nearby, ideal for travelers who want to dine at McDonald's.
Does this McDonald's have a website where I can find menus and promotions?
Yes, you can visit their official website to view the full menu and current promotions.
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