Location.com logo
Brand Certified

McDonald's

3.3
(2127 reviews)

Business Details

1560 E Alexis Rd, Toledo, OH
43612, United States
(419) 726-5700
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1560 E Alexis Rd, Toledo, OH
43612, United States

Hours

Reviews

3.3
2,127 reviews
5 stars
636
4 stars
432
3 stars
407
2 stars
196
1 star
456

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff regarding order fulfillment.

Staff Behavior

Numerous customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of assistance.

Cleanliness

The dining area and service areas were often described as dirty and poorly maintained, contributing to a negative dining experience.

Food Quality

While some customers noted that food was occasionally fresh and hot, many others complained about cold, stale, or incorrect food items.
  • TB
    Tara Bell
    4 days ago
    1.0
    I debated whether I was gonna do this review or not because I thought it would be petty at first, but I literally get mad every time I think about it. I usually don’t go to McDonald’s for anything no more but yesterday we were craving a shamrock shake and I know better then to go to the one that’s by my house ( Manhattan ) because no mater what you ask for with icecream the machine is somehow always mysteriously down. So I drive to this one ( E Alexis Rd ) I order 1 cheeseburger plain a small fry and 3 shamrock shakes. They handed me the food and said I have to pull u up and we’ll bring out your shakes I sat for 7 minutes waiting for the 3 shakes. Get home we take our first drinks and it literally tasted like drinking toothpaste ( all 3 were thrown out ) mind u I don’t usually drink them so the dark green color didn’t throw me off. So today my sons still wanted a shamrock shake I went back to the same McDonald’s I explained to her how bad they were last night she said “ I can do half vanilla and half shamrock “ I said if you can’t adjust the mint flavoring that’s fine. Welp I get home and they were still so strong and nasty that those 3 were thrown out as well and at this point I feel like I just handed McDonald’s my money and got nothing in return. I know it’s just a shake but I work hard for my money and when I buy something whether it’s $15 or $150 I expect it to be worth it !!!!! This is now a McDonald’s that I will no longer go to for anything ……
  • JB
    James Baker
    5 days ago
    3.0
    I grew up eating McDonald's. This is nothing like I'm use to. First, it's extremely expensive for what it is. The servers act like your a bother to them. You use a kiosk to order and then you wait and wait and wait. What baffled me was I was the only one ordering food. The food itself was pretty good. However I doubt that I will be back.
  • LN
    Leo Nelson
    Feb 25, 2026
    1.0
    Don’t ever go to this McDonald’s. Went at 9:15 pm, 3 people working only 2 cars in the drive thru and waited 20+ minutes. We had 2 online orders and they made us pull around once for each order and ended up waiting 20 more minutes. Must have seen 6 other cars drive up and we finally get to get our order and there’s no BBQ or sweet and sour sauce. Really what are we doing here guys? I could’ve went to a restaurant and got a whole meal
  • MT
    Matthew Tucker
    Feb 14, 2026
    2.0
    There was yelling and shadow boxing going on in the restaurant around 11pm. Lady taking orders rude, took like 10 mins to show up to the window. Took the card, another 5 mins go by. More yelling and hollering, idk. Get the food, go home and fries and stale and cold. Gets two stars because im not longer hungry and ate it anyways, but im still disappointed.
  • JG
    Jason Gibson
    Jan 23, 2026
    1.0
    Worst customer service I've seen long long waits food isn't even hot after waiting 10 minutes I've been at the drive thru speaker and noone answered 6 cars waiting 10 minutes went by drove to the window hide and seek . I'll go hungry before I give these guys the satisfaction of screwing me over again

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1560 E Alexis Rd, Toledo, OH?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: