Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Customers frequently reported issues with order accuracy, receiving wrong items or missing components.
Cleanliness
The dining area and facilities were often described as dirty and poorly maintained.
Food Quality
While some customers noted that food was hot and fresh, many others complained about cold or subpar food quality.
Management Issues
Several reviews mentioned unprofessional behavior from management and staff, contributing to a negative customer experience.
CK
Chris Koz
Nov 7, 2025
1.0
Pulled up in the drive thru and waited for approximately 5 minutes. Another driver in the other drive-thru Lane got my attention and asked me if I was talking to somebody. I said no. I thought he was since he was there before I was there. Wait for an additional five. Maybe 6 minutes and decide to pull around to the windows. There was a handwritten note. All the the windows that said opening up at 7:30 a.m. or 7:40? A.m.. the current time was 7:15. When I left the parking lot there was close to a dozen cars lined up in the Drive-Thru and they were going to wait half an hour before someone even took their order. It's bad period. Food is no longer fast, the prices are stupid high. But now we have to wait longer to even put the order in that is not acceptable. I drove somewhere else. Fast food is getting very pathetic
SC
Stephen Clark
Oct 29, 2025
1.0
They advertise the wrong prices and up charge everyone. The owner drake was arrogant when confronted by another customer about the issue. They wouldn't honor the price on the mcdonalds app either. Shame on them.
NS
new speak
Oct 24, 2025
1.0
I absolutely love how they don’t wear hairnets! I also love how they just stare at you and let you stand in the lobby and not take your order. I also love seeing people scratch their face or hair and then keep the same gloves on to make my food. ABSOLUTELY DISGUSTING. BAD SERVICE. I am a manager at a fast food place myself, if my store did things like this, they’d be out the door so fast. DO BETTER!!!
JT
Josh Torres
Oct 16, 2025
1.0
If your stopping here for any type of breakfast you will be in line 15minutes and you will be late for work.... Always some type of excuse as to why they're slower then molases
JJ
John Jackson
Oct 12, 2025
1.0
These people suck. They asked us to pull forward to wait for our food, no big deal, I like hot food
food. We're waiting and waiting and waiting when finally my partner decides to go in and ask about our order.
THEY GAVE IT AWAY, and they weren't even going to tell us. You asked us to pull forward and yet you send no one out with food? Where's the logic in that? As far as I'm concerned, this place is worse than dog water.
What are the regular operating hours for McDonald's at 1560 E Alexis Rd, Toledo, OH?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:45 PM, including same-day and no-contact delivery options.
What payment options are accepted at McDonald's at 1560 E Alexis Rd?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android devices.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other fast food options nearby?
Yes, nearby fast food restaurants include Arby's, Burger King, Blimpie, Taco Bell, and Subway, offering diverse menu choices within a short distance.
Where can I find gas stations close to this McDonald's?
Nearby gas stations include bp, Circle K, Meijer Express Gas Station, CAT Scale, and Pilot Travel Center, convenient for refueling your vehicle before or after visiting McDonald's.
Are there any hotels near this McDonald's location?
Yes, Comfort Inn and Suites, Hampton Inn & Suites-North Toledo, Holiday Inn Express Toledo North, and Courtyard by Marriott Toledo North are nearby, ideal for travelers who want to dine at McDonald's.
Does this McDonald's have a website where I can find menus and promotions?
Yes, you can visit their official website to view the full menu and current promotions.