Krispy Kreme

3.6
1295 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Toledo.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
3145 Secor Road, Toledo, OH
43606, United States

Hours

Reviews

3.6
1,295 reviews
5 stars
637
4 stars
153
3 stars
106
2 stars
97
1 star
302

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times.

Order Fulfillment

Many customers experienced issues with their orders being incorrect or items being unavailable despite pre-ordering.

Limited Selection

Customers frequently noted that the store was out of popular items, especially during peak hours.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including dirty bathrooms and trash in the parking lot.

High Prices

Many customers felt that the prices were too high for the quality of donuts received.
  • MM
    Myron Muhammad
    Nov 16, 2025
    2.0
    This Krispy Kreme location has potential; however, the management doesn't seem to understand the need to train their employees. This location never has the variety of donuts that they advertise. Not only is the drive-thru slow, but the front counter is even slower. I don’t understand why it would take approximately eight minutes to get a small coffee after ordering at the counter, along with no one acknowledging that it would take longer than usual. Unfortunately, that has become the norm at this location, along with coffee that is so strong, even with cream and sugar, the burned flavor along with the acidity could burn a hole in their patio. You are better off going to Speedway to get KK than dealing with this chaotic situation.
  • ST
    SAMUAL TSJ
    Nov 15, 2025
    1.0
    Very sad because the first month that they opened, everything was great but now I won’t step foot here because quality has become horrible and service has become horrible. The people that work here just don’t care to work and have a very bad attitude.
  • CL
    Chirléy Lima
    Oct 26, 2025
    5.0
    Yesterday we stopped by Krispy Kreme because it was my daughter’s birthday 🎉🍩 She wanted her 3 free donuts (of course 😋). We usually just go through the drive-thru, but this time we went inside—and oh my gosh, the smell of fresh baked donuts was heaven! 😍 They even gave us some hot off the line to try, and yes… we definitely brought a box home too. 🍩❤️
  • VS
    victoria smith
    Oct 19, 2025
    1.0
    Placed online order two hours prior and paid for it with my debit card ..wanted a dozen Halloween donuts and dozen glazed drive from Hudson michigan was told they were out of Halloween ones offered 2 dozen glazed instead .ordered ahead and paid for . Then want to give us cheaper ones for same price. I told my son do the math ..I told her it wasn't right and give him 5 more to make up difference she did but wasn't happy handed to us and closed the windows grrr. If something is paid for ahead it should be there. Very disappointed in service Call or message customer when out of what they order
  • WS
    Wendy Sheahan
    Oct 19, 2025
    1.0
    We pre-ordered 2 dozen donuts last night for pickup at 9:30 this morning. The order wasn't even ready when we got there and they were sold out of the ones we pre-ordered. We pre-ordered so that we would get the donuts we wanted, we even paid an upcharge for certain ones. They then replaced them with the mini donuts!! They hand me a box of donuts and start to walk away, even though we ordered 2 boxes.. I understand it gets busy(there were only 2 other cars there at the time) and I really do hate complaining but it's really not that hard to read an order and get it right. I wasn't even offered a refund for the upcharges I paid for donuts I never received. I will not return. I'll go to Dunkin instead.

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours of Krispy Kreme at 3145 Secor Road?

Krispy Kreme is open daily from 6:00 AM to 10:00 PM.

What are the delivery hours for Krispy Kreme in Toledo?

Delivery is available every day from 6:15 AM to 9:45 PM.