Jimmy John's

3.6
197 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4133 Talmadge Rd, Toledo, OH
43623, United States

Hours

Reviews

3.6
197 reviews
5 stars
89
4 stars
38
3 stars
13
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees were friendly, many customers reported rude and unprofessional behavior from staff.

Order Accuracy

Numerous complaints about incorrect orders, including missing items and wrong ingredients, leading to customer frustration.

Food Quality

Inconsistent food quality noted, with some customers praising the freshness and taste, while others reported skimpy portions and unsatisfactory sandwiches.

Delivery Issues

Frequent delays and problems with delivery service, including long wait times and lack of communication regarding order status.

Cleanliness

Concerns raised about cleanliness and food safety practices, particularly regarding employee hygiene and handling of food.
  • K3
    KAZI 300%
    3 days ago
    1.0
    Rules and disrespectful for no reason you whole demeanor and how you look/speak to people goes a long way but yall don't know nothing about customer service around here.
  • TD
    Tiffiny Dalton
    Nov 2, 2025
    5.0
    Workers are nice and helpful. Food was amazing. The place looked clean nice and organized
  • MM
    Molly McKay
    Oct 26, 2025
    3.0
    The food was very good and we had very fast service. However, the woman who took our orders was very rude and condescending. My friend had never been to a Jimmy John’s, and wanted to try the picklewhich. The worker was rude and not understanding that my friend did not know how to order said sandwich. She served us while having headphones in. She acted as though us ordering and paying was an inconvenience. We love Jimmy John’s, but we’re disappointed in this workers customer service.
  • JM
    Jennifer Matuska
    Sep 5, 2025
    1.0
    First time going to Jimmy John’s. Had no idea they don’t heat up the sandwiches and didn’t ask when we ordered. Cold bacon? No thank you. When we asked to have them heated we were told no because we didn’t ask when we ordered. We will not be back.
  • AM
    Austin Miller
    Aug 22, 2025
    1.0
    Visited this location and they "had no bread" and told us we would have to wait. We ended up going to a different location. Very poor customer service, nobody seemed like they cared about the situation.