Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.6
209 reviews
5 stars
109
4 stars
19
3 stars
12
2 stars
16
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Order Accuracy
Numerous reviews mention issues with incorrect orders, missing items, and poor handling of substitutions.
Food Quality
While many customers enjoy the food, there are complaints about inconsistent quality, particularly with blizzards and burgers.
Cleanliness
The restaurant is generally noted for being clean, but some reviews highlight concerns about staff hygiene practices.
Speed of Service
Service speed is frequently criticized, with many customers reporting long wait times and slow service.
BH
Butt Hole
1 day ago
5.0
I went there this past Friday around dinner time for one of those 7 dollar meal deals and it was I can say the fastest!! My food was ever handed out to me there yet , the girl was very friendly , Had everything in cup holders already and food hot and bagged once I was at the window , very sweet young girl I complimented her pink hair ,, food is great !!! Sunday wasn’t all melted and again very great coustomer service over all I’m definently coming back!!
WW
woodswalker45
Feb 20, 2026
5.0
The young man behind the counter was friendly and polite. We ordered cheeseburgers, fries and shakes. Our order was correct and the food was hot. I would recommend this Dairy Queen.
MP
Madison Pettry
Feb 14, 2026
1.0
“Strawberry” dipped blizzard
CE
corey emch
Jan 27, 2026
5.0
Naomi is a wonderful employee. She deserves a raise.
CB
Caroline Butler
Jan 26, 2026
1.0
i went here with my boyfriend and his family a few times, and every single time we go here there are these girls who always serve us and never know what our online order is. when we went there today around 7pm we had an online order, at first we tried to call a few times to see if they were open and nobody answered the phone. we drove up there and people were inside which is ridiculous because they were NOT busy; nobody was inside (customers). We went in and got our online orders, it was missing so many items and this girl came up to us and asked US what our online order contains and kept saying she didnt get one when it was confirmed on the app AND stated that it was made. we got home and was missing so many things and just now i looked at my burger and there is NOTHING on it!!!! this place is horrible the people who work there are just plain STUPID!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the opening hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers a drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly with amenities like booster seats, high chairs, restrooms, and is wheelchair accessible.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online through their website or use the Dairy Queen mobile app for exclusive deals and mobile ordering.
Where is Dairy Queen Grill & Chill located?
It is located at 5741 Lewis Ave, Toledo, OH 43612-3006, United States.
What are some nearby restaurants to Dairy Queen Grill & Chill that I can visit before or after my meal?
Nearby restaurants include Krispy Krunchy Chicken, Frish's Big Boy, Boston Market, Brownstone Tavern, and Burger King.
Are there nearby gas stations where I can refuel if I visit Dairy Queen Grill & Chill by car?
Yes, nearby gas stations include Shell, Mobil, BP, and BP Alexis & Lewis, convenient for customers driving to Dairy Queen Grill & Chill.
Can I shop for other needs near Dairy Queen Grill & Chill?
Yes, nearby shopping options include Payless ShoeSource, Rainbow Shops, Spirit Halloween, Toledo Unlimited shopping center, and OfficeMax.
What other services or stores are close to Dairy Queen Grill & Chill that a customer might find useful?
Nearby useful services include T-Mobile for mobile needs, O'Reilly Auto Parts for automotive supplies, Rite Aid pharmacy, Corner Dental, and expresso car washes.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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