Dairy Queen Grill & Chill

Reviews

• ES

  Ellen S.

  4 days ago
  4.0
  The food prepared here is so much tastier than other popular drive thrus. Just a simple cheeseburger is delicious.
• CG

  Cassandra G

  Nov 13, 2025
  1.0
  UPDATE: Called and spoke with Kensie (stated she was the general manager)....she stated she cannot do anything about it because it happened last night and that it is crazy that I am calling over $6!!!! DO NOT SUPPORT THIS ESTABLISHMENT! Be careful with this location. I have went there twice in the last couple of weeks and BOTH times the workers are OVER-CHARGING my card. This time I made sure to ask for a receipt and once again it happened. This explains why the worker was annoyed when I asked for a copy of my receipt. Now I am trying to contact management at the local store.....nothing.
• IM

  its me

  Nov 1, 2025
  1.0
  Visited the store recently to pick up a couple of blizzards. As I was giving my order to the lady at the counter she turned around as if to ignore me completely talking to another employee and seemed very bothered that I was there. I don't need to go on and on, the person that owns or manages this store sees that they have a 3.6 review and knows there is a major problem. Another thing I would like to add, is that dairy Queen ought to be consider it to their neighbors parking lots, namely Home Depot and go and pick up all the trash that there are certain clientele eats in the parking lots and throws trash all over. Said that Toledo is nothing but a trash heap anymore, and businesses like this are not helping.
• DB

  Debbie Brighton

  Oct 18, 2025
  3.0
  We went through the DT around 3:00 on Saturday afternoon. Ordered 4 piece chicken strip basket with a medium banana shake. Small misty slushy and a medium strawberry cheesecake blizzard. The person taking our order over the speaker hardly sounded like they were even awake. Flat and not welcoming. Kept rushing me by asking, "anything else" every time I said something. Person at the window was awake but no greeting, just a hand out for my payment. No receipt, and no thank you or have a nice day once I had my order. Once home the ice cream part was fine, but the chicken strip were very small, hardly worth the overinflated price for them. What happened to customer service with a smile? I worked for another DQ, we gave extra chicken strip when they were smaller to make up for the size. My old manager would be sick if reading this review about her store. Do better DQ!
• BB

  Bee

  Oct 15, 2025
  5.0
  I just recently started doing to DQ since they have been opened. I have visited three times within the past several weeks. Tired of same olde burger chains in this area, MacDonalds, and their make believe fries & burgers, that come from who knows where. Their food is not hot. Wendy's burgers cold with the big slabs of lettuce that the use, mustard not my thing on a burger. And BK not like it used to be... I was quite impressed, this location is very nice. The ladies room is very clean! And plenty of seating in the dining area. And their ice creme cakes, are decorated very nice. I do have one suggestion, and that is the beverage dispenser it could use some attention. Looked a little messy on the outside, thou it's what going on in the inside that is important well, as it can surely reflect the taste of your choice of drink. Overall, I would return. I like that they offer some different food choices. An pretty frozen ice creme cakes. I like their chicken strips very good! It's not coated with a ton of breading. Along with their daily made dipping sauce, its a winner for me! The staff is very pleasant, I appreciate DQ it does have a Chill Vibe when you walk in. ☮️🌷 Thank you for your service.

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