Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Franklin Park # 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
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Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
1,211 reviews
5 stars
567
4 stars
234
3 stars
127
2 stars
72
1 star
211
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and undervalued.
Food Quality
Customers reported inconsistent food quality, including undercooked rice, small portion sizes, and missing ingredients.
Cleanliness
The dining area and food preparation areas were frequently noted as dirty and poorly maintained, contributing to a negative dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and problems with online ordering.
Management Issues
Several reviews pointed to poor management practices, including lack of support for staff and inadequate response to customer complaints.
SB
Saleeha Batool
Feb 3, 2026
1.0
Be careful while placing ur order online i get double charged for veggie bowl when i take inside the store with one of the employees first thing im so sorry you can submit ur claim online n secondly its not going through for 2-3 day just bcoz its pending after contacting support for 2 days n never heard again anything now it’s February 3rd and just see my statement that both the transaction went through hopefully chipotle take some times to work with there chipotle app or in the store so costumers don’t face this kinds of problems 😠
RM
Raymond Martinek
Feb 1, 2026
1.0
Terrible experience. Preordered and waited an additional 25 minutes before I received my order. Will not be back.
DD
Dean
Jan 20, 2026
2.0
Might have been the worst chipotle I’ve ever been to got the most minimalistic bowl I could have gotten. And ain’t no one say a word to me even when they where making it my food.
K3
KAZI 300%
Jan 16, 2026
1.0
FYI: Delivery drivers do NOT know when the food was ordered or how long it’s been sitting. We get sent to pick it up when the system tells us to, and we’re given a time window — that’s it.
So the rude attitude and disrespect when I walk in to pick up an order is completely uncalled for. I’ve picked up food before that was clearly sitting there for a long time, and the driver gets treated like it’s our fault.
On top of that, while I was standing there waiting, employees were talking trash and I could literally hear it. That’s unprofessional and disrespectful as hell. If you have an issue, say it with your chest — don’t run your mouth behind the counter like customers and drivers aren’t standing right there.
The whole crew had a nasty attitude, zero customer service, and acted like helping was a problem. Do better.
TC
Tyrus Calvin
Jan 15, 2026
3.0
The old white lady with a fire tattoo went out her way to put a little bit of everything in my bowl and charged me for a double just for asking for a tiny bit more worst worker there by far
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Franklin Park #2 in Toledo?
The address is 4109 Talmadge Rd, Lucas, Toledo, OH 43623, located across from the Franklin Park Mall.
What are the operating hours for Chipotle Mexican Grill at Franklin Park #2?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle at Franklin Park #2 offer pickup and delivery services?
Yes, they offer in-store pickup and delivery services.
How can I order online from Chipotle Franklin Park #2?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app.
What type of food and menu options does Chipotle Mexican Grill provide?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Is Chipotle Franklin Park #2 welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit around Chipotle Franklin Park #2?
Nearby places include Franklin Park Mall, Buckeye Broadband, VIP Petcare, and LifeWay Christian Store, offering shopping, electronics, pet services, and religious retail options.
How can nearby Buckeye Broadband help me when visiting Chipotle Franklin Park #2?
Buckeye Broadband, nearby, offers electronics and mobile phone services, which could be convenient if you need tech support or new devices before or after enjoying a meal at Chipotle.
What pet services are available near Chipotle Franklin Park #2?
VIP Petcare offers veterinary and diagnostic services, and Pet Supplies Plus provides pet store and grooming services, both close to Chipotle for convenient pet care while you dine.
Are there other dining options near Chipotle Franklin Park #2?
Yes, nearby restaurants include IHOP, Jimmy John's, LongHorn Steakhouse, Panera Bread, and BIBIBOP Asian Grill, offering a variety of cuisine for diverse tastes near Chipotle.
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