Business Details
About
Mexican Restaurant
Chipotle Franklin Park # 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,222 reviews
5 stars
581
4 stars
238
3 stars
127
2 stars
69
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for their kindness and professionalism, while others were reported as rude and dismissive.
Food Quality
Customers noted inconsistencies in food quality, with some praising freshness and taste, while others reported undercooked rice, small portions, and unsatisfactory flavors.
Cleanliness
Multiple reviews highlighted issues with cleanliness in the dining area and food preparation areas, with reports of dirty tables and overflowing trash.
Management Issues
Several reviews pointed to poor management practices, including lack of support for staff, inadequate staffing during busy times, and unprofessional behavior from managers.
Order Accuracy
There were complaints about incorrect orders and missing items, particularly with online orders, leading to customer dissatisfaction.
- TWTristan WilderNov 8, 20251.0Ordered door dash from this location and it arrived with no meat, I decided to go and get what my fiancée ordered from door dash originally just to find out they didn’t have steak which is why I’m assuming they sent it with no meat and just cheese. The employees were rude when trying to get what I had ordered, and still charged me after I described my situation.
- KMKylie MoccabeeNov 8, 20255.0The guy working tonight around 5:45ish had great energy! He was engaging with the customers and making people laugh, I would definitely come back to this chipotle!
- KSKirsten SpechtOct 28, 20255.0I’ve come to this location many times even used to work for chipotle myself back in the day. I have to shout out a crew member named teri! Teri is AWESOME! Not only beautiful but kind, knowledgeable of the food served and hard working! 5 stars to Teri!
- TPti prevostOct 25, 20255.0Great food and awesome employees!
- SSSandiOct 17, 20255.0Was just at the Talmadge rd location in Toledo. The line was long, could tell they were short staffed, but Ryan worked the line and provided excellent customer service - with a smile! Because of Ryan I will definitely be back!
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill at Franklin Park #2 in Toledo?
The address is 4109 Talmadge Rd, Lucas, Toledo, OH 43623, located across from the Franklin Park Mall.
What are the operating hours for Chipotle Mexican Grill at Franklin Park #2?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle at Franklin Park #2 offer pickup and delivery services?
Yes, they offer in-store pickup and delivery services.
How can I order online from Chipotle Franklin Park #2?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app.
What type of food and menu options does Chipotle Mexican Grill provide?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Is Chipotle Franklin Park #2 welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit around Chipotle Franklin Park #2?
Nearby places include Franklin Park Mall, Buckeye Broadband, VIP Petcare, and LifeWay Christian Store, offering shopping, electronics, pet services, and religious retail options.
How can nearby Buckeye Broadband help me when visiting Chipotle Franklin Park #2?
Buckeye Broadband, nearby, offers electronics and mobile phone services, which could be convenient if you need tech support or new devices before or after enjoying a meal at Chipotle.
What pet services are available near Chipotle Franklin Park #2?
VIP Petcare offers veterinary and diagnostic services, and Pet Supplies Plus provides pet store and grooming services, both close to Chipotle for convenient pet care while you dine.
Are there other dining options near Chipotle Franklin Park #2?
Yes, nearby restaurants include IHOP, Jimmy John's, LongHorn Steakhouse, Panera Bread, and BIBIBOP Asian Grill, offering a variety of cuisine for diverse tastes near Chipotle.