Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Westgate is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.6
1,443 reviews
5 stars
592
4 stars
312
3 stars
142
2 stars
110
1 star
287
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including salty dishes and food that appeared old or poorly prepared.
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, untrained, and indifferent to customer needs.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food preparation areas, leading to negative dining experiences.
Ingredient Availability
Customers consistently noted that the location was often out of key ingredients, impacting their ability to order desired meals.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
PV
Paulie Vario
Feb 7, 2026
5.0
Food was magnificent 10/10 recommend along with speedy service aswell Jay gave me an amazing experience with top tier customer service
BE
Barry Ellison
Jan 19, 2026
5.0
Always a favorite.
MK
Marisa Kennedy
Jan 14, 2026
2.0
The employees were all extremely rude & there were no paper towels
CC
chris Cannon
Jan 11, 2026
2.0
At least 2 employees were completely unskilled as if they had zero training ...or sense of urgency waited about 20 minutes when the line was only about 5 people. Customer service was poor, no naplins. no forks, and when I asked the employee went slowly in the back for at least 5 minutes. I left.