Arby's

3.7
729 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1425 S Byrne Rd, Toledo, OH
43614, United States

Hours

Reviews

3.7
729 reviews
5 stars
296
4 stars
170
3 stars
111
2 stars
41
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, old, or missing items, leading to dissatisfaction with the overall quality.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.

Customer Service

Numerous customers experienced rude or unhelpful staff, with complaints about poor management and lack of professionalism.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area, including dirty floors and tables, which detracted from the dining experience.

Order Accuracy

A significant number of customers reported incorrect orders, with missing items or wrong food being a common complaint.
  • CR
    Chico R
    Dec 16, 2025
    5.0
    Food is always good 👍
  • DM
    Debra Mansor
    Dec 6, 2025
    5.0
    Shake machine is never broken and the new steak bites are awesome.
  • DG
    Dylan Gallina
    Dec 4, 2025
    5.0
    I love these big delicious juicy sandwiches
  • RB
    Rochelle B
    Dec 4, 2025
    5.0
    This location is still fast and friendly! Worth the stop! The crinkle cut fries were hot and crispy and the gyro tasted great too! The sauce was so good on the fries and the sandwich. Creamy like tzasiki sauce should be!
  • KL
    Kelly Long
    Nov 20, 2025
    3.0
    Chicken sandwich was not very good. The piece of chicken was about as thick as a McDonald's regular burger. Disappointed because I like Arby's beef sandwiches. Potato cakes were mushy inside but warm. I went through the drive thru and it took awhile to get my order. Seems like they were low on employees when we went through.